MAX Call-Taking provides the solid reliability for which Zetron is known in an end-to-end IP, Next-Generation 9-1-1 telecommunications system. One of Zetrons MAX Solutions family of products, MAX Call-Taking offers a full range of features and functionality that are important to 9-1-1 centers. It also employs the latest standards-based IP protocols and IT best practices to offer the highest levels of scalability, usability, adaptability and availability.
The MAX Call-Taking systems intelligent user interface (UI) is expressly designed to streamline and simplify operators tasks, reduce distractions and fatigue, and improve operator efficiency. The UI also meets National Emergency Number Association (NENA) human machine interface (HMI) requirements (NENA 54-750). MAX Call-Taking is designed to evolve to meet NENA standards as they are finalized.