CRM-zCRM eBusiness Processes and Customer Relationship Management Solutions

By: Zcrm  09-12-2011
Keywords: Marketing

What are experts saying around
the globe?
"We chose the entellium way because of the speed of implementation and low service costs. They also impressed us with their service and vision to deliver 'real' business solutions at reasonable prices without the risks other IT providers all have."
- John Sturgess
Managing Director
"entellium offers a prime example of the sort of 'pure play' ASP that gets maximum benefit from using our architecture.  We look forward to working with them to pave the way for SME's to be appropriately eCommerce enabled as they take on the challenges of doing business in the surge economy."
- Tom Burns, Director
Asia Pacific Internet Solutions Group,   Intel Corp.

" KPMG and entellium will jointly develop and market a number of ASP services for SME's in Malaysia and eventually across Asia. In addition to this, KPMG will advise entellium on a series of best practices for managing security and operations in the ASP delivery model."
- Woon Tai Hai, Director
KPMG Consulting Asia
e CustomerCentre e CustomerCentre will enable clients to provide their customers with personalized on-line support to manage and track service requests, incidents and feedback. eCustomerCentre is strategically focused on enhancing the process of dealing with customer incidents and interactions. Specifically designed to prioritize and control the handling of customer incidents and 'interaction', eCustomerCentre focuses on what is really important to your customers - resolving their issues.
[] - []  eSalesForceeSalesForce is a web-based application for sales force managers, sales executives, resellers distributors and field sales agents. eSalesForce makes the process of selling simple. You can start to automate your sales team immediately with no software to install, upgrade or maintain. eSalesForce is a sales force automation tool that lets you manage sales opportunities, track your contacts and keep tabs on your forecast all on-line via a Web browser. eSalesForce also affords the ability for personalized news feeds so that sales teams can be kept up to date on customer or industry trends and developments. One of the key benefits of eSalesForce is the fact that it delivers "real-time" information to sales professionals from anywhere at anytime. Sales managers can see their sales pipeline and forecasts on-line all the time. Changes to a forecast can be tracked immediately and using powerful tools for forecast history tracking, sales managers can act with confidence to changes in sales situations.  
[] - []  eMarketingeMarketing provides marketing professionals with the tools they need to effectively create, execute and analyze marketing programs. By simplifying the process of marketing you can reduce customer acquisition costs, increase the value of your customer base and strengthen customer loyalty. eMarketing's intuitive design makes it easy to; target customer segments based on individual profile information; develop campaigns that follow a specific flow; conduct one-to-one direct mailing including e-mail lists; automatically capture, qualify and distribute new leads; track responses to campaigns through multiple channels such as mail, the phone, or your Web site; and finally to analyze the results to measure your return on investment (ROI). eMarketing can be implemented in a matter of hours and can be integrated with existing applications such as Act!² , Microsoft Outlook² and most major database applications from Microsoft® and Oracle®. eMarketing is a one-stop marketing portal for your businesses.
[] - []  eProjecteProject is a flexible and powerful tool, designed to help you manage a comprehensive range of projects. eProject allows workers at all levels of the organization to view up-to-date project information and to interact with the project planner by providing input to the schedule and the project plan in what is called "bottom-up" scheduling.  eProject makes it possible and simple for project managers and team members to participate in, or manage multiple projects, with a single view of all related tasks, activities and documents. 
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eStore provides you with easy-to-use and affordable tools and services to help you build an online store for your business. You can create a full-featured, customizable, e-commerce website in just a few hours.  In an instant you can manage your online store, create an online catalog with advanced online selling features, set shipping rates and take advantage of real-time credit-card processing using any Web browser and with no programming required. 
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eCollaborate is an easy-to-use communication and collaboration tool that maximizes productivity by simplifying the information-sharing process and improving communication between departments, remote offices, mobile workers, customers and partners. Users can post, share and edit all types of documents as well as build discussion threads, post team messages, share contacts, schedule events and chat to each other on line from a Web Browser.
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Keywords: Marketing