Your Way Communications | Services

By: Your Way Communications  09-12-2011
Keywords: Custom Campaign, Marketing Campaign Support,

  Contact Center Solutions  
  Your Way specializes in providing seamless solutions to businesses in need of inbound or outbound call servicing, or both.One thing that sets us apart from our competition is our ability and desire to work with businesses of all types and sizes, including smaller businesses (or businesses with low volumes) and even newer, start-up companies.  It doesn’t matter whether you need us to take 10 calls or 10,000, we can tailor a solution to meet your needs…and your budget.

Our services include: • Inbound Call Answering
• Inbound Sales and Marketing Campaign Support
• Outbound Sales (Business to Business only)
• Web Chat and E-Mail Response
• Custom Campaign Answering
• Catalog and E-Commerce Support
• Electronic Payment Processing
• Overflow and After Hours Call Handling
• Follow-Up And Satisfaction Surveys
• Reservations and Schedule/Appointment Coordination
• Toll Free Number Reservation and Routing
• Customized Menu Options (IVR Capabilities)
• Order Taking, Entry, and Fulfillment (from phone, web, fax, e-mail, or EDI data file)
• Standard or Customized Campaign Reporting
• Proactive Agent and Call Monitoring and Recording
• Multi-Lingual Capabilities
• International Call Handling
• Issue Logging and Tracking Capabilities
• 24x7x365 Support Availability
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Copyright 2004, Your Way Communications, Inc.

Keywords: Custom Campaign, Marketing Campaign Support,