Workflow and Microsoft Dynamics GP
ATTENTION ERP Users:
Today organizations face the challenges of globalization, which have led to unprecedented levels
of competition. In competitive global markets, organizations need to find better business
solutions, with flexible and reliable structures. Much of an enterprises infrastructure and
organization is enabled by information systems that directly or indirectly support business
processes of crucial importance to growth and survival. By managing these processes more
efficiently, competitive advantage can be gained via cost reduction, product enhancement, and
customer service improvements.
While it is impossible to have employees work 7 days
a week, 24 hours a day making consistent decisions according to business rules
without incurring additional cost, workflow technology can eliminate
constraints of time, economics, resources and human limitations by automating
business processes that would otherwise require an impractical level of time,
money, resources and capacity to execute.
Workflow is defined as the computerized facilitation
or automation of a business process. Developing an automated business process
requires both tools and materials. The workflow system is the tool that is used
to easily assemble an automated business process. It uses specified events,
business rules, conditional routings, predetermined tasks and data from the enterprise
resource planning (ERP) system to seamlessly integrate that business process
ERP workflow tools can be used to automate internal
processes, as well as customer and supplier interactions. It enables event
management in various forms such as supply chain management, customer
interactions, quality initiatives, inventory reduction programs, faster new
product introduction, and reduction of outstanding accounts receivable, etc.
The application of workflow tools is specific to a companys business
strategies and objectives.
Here are some of the typical real world samples:
Order Administration: Workflow notification to be sent via e-mail to a salesperson whenever a customer places an order. It
is verified against the original quote and a sales order is created. As
a result, salespeople are able to quickly check order accuracy, taking into
consideration the products, quantity, pricing, and terms.
Accounting: Process by which an invoice is generated and mailed
to the customer after the product has shipped. Workflow automates the
accounting procedures where documents, information or tasks are passed between
participants according to a defined set of rules.
Customer Service: Detect and track new customer service requests from
start to completion. The process automatically routes the request to the most
appropriate customer service representative (CSR) with the required data. Reminders
are sent to the CSR when issues are not closed in a timely manner, they can be
escalated to higher levels of management if needed, and customers are notified
of changes in the status of their service requests.
Dynamics GP addresses key
pain points in the financial management and reduces your time spent on routine
tasks by automating the accounting routines. Its flexibility allows it to be
adapted specifically for your business to best serve your needs. Employees can
maximize accuracy through the flexible, automated approval routings tailored to
their roles.The increased efficiency not only saves you money and time, it also
provides spontaneous information
updates that help financial staff and executives to validate figures and solve
problems. Furthermore, you can easily
access customer information and financial details to help you gain insight into
the information and make informed decisions.
Dynamics GP delivers
business intelligence capabilities through a broad range of flexible,
customizable analytics, reporting, and budgeting options to meet your company's
needsfrom advanced consolidation analysis to the simplest reporting requests.
Microsoft Dynamics GP applications tap into powerful reporting, analysis, and
budgeting toolsproviding easy access to customer information and real-time
insight into the critical information needed for timely and informed decisions.
Works the way you do - Like Office. Notable
ease of use with a familiar, Microsoft Office interface, role-based home
pages that means that it provides you with a familiar, comfortable
software environment that lets employees work in the way most productive
and effective to each person, so they wont need to struggle to learn new
Deep Functionality. Strong, industry-leading functionality across financials, distribution,
manufacturing, and integrated CRM to help ensure that this is a solution
you will not easily outgrow.
Strong Analytics. Enables access to key business metrics to make decisions quickly and take
action with deeper visibility using key performance indicators and the
Executive Center - that means, for your managers and executives, it offers
fast access to a rich arsenal of business intelligence and analytical
toolsin the format they need, when they need itso they can make better,
Highly Scalable. GP has
proven scalability to at least a thousand users.
Its Modular. You can
buy only the functions you currently need, with the option of adding users
and additional capabilities in the future.
Proven ROI. An
independent study by Nucleus Research found that 87 percent of GP small-
and medium sized business customers achieved a positive ROI from their
deployment with an average payback period of 21 months.
Clear Roadmap. GP has a
clearly defined and published roadmap, with support and enhancements
Considering implement workflow on top of your already deployed Great Plains system?
Over a long term time period, business
process is the essence to the success of a company. Making the advancement to Dynamics GP brings
the operation of your company to a whole different level. Not only does it give
you a competitive edge over your rivals, it could change. We are excited about
this solution, and believe that with your experiences and talents in working
with small to mid-market businesses, were a step further down the path of
helping you realize your full potential.
Having realized the benefits Dynamics GP
can bring to your existing system and assessed the benefits it can bring to
your company, you might have concerns about the implementation of Dynamics
GP. After all, GP bring about significant changes to your business processes routines.
Youngland uses well-established methodologies for
planning and completing Dynamics GP implementations. Our implementation consultants will apply
strong technical and functional skills in the implementation of
Great Plains to smooth your transition to the new system.
We tailor the services provided in any implementation to meet your expertise and
experience. We will adapt the processes to
specifically address your individual company's needs.
Younglands Great Plains Implementation Consultants will be focused on the
delivery, implementation of Microsoft Dynamics GP (Great Plains) solutions. Our responsibilities:
-Install or upgrade and configure Microsoft Dynamics GP
-Perform business requirements analysis and design
-Perform gap analysis between Microsoft Dynamics GP functionality and client's requirements
-Identify and recommend product customizations, enhancements to meet client requirements
Youngland, customer satisfaction is highly prioritized because we firmly
believe that taking care of customers takes care of business. Our staff is
dedicated to bring you exceptional care and support. With this as our business
model, we are dedicated in providing our customers with the best services
because their satisfaction is our reward.
Last Updated: Saturday, August 27, 2011; at 8:50:52 PM
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