Herrschners Customer Care - Privacy & Secuity

By: Yarnsale  09-12-2011
Keywords: Customer Service, credit card, Cookies

Privacy Policy


  • Our site uses cookies to make navigating and shopping faster for you, and to make sure what you see on our site is relevant to your interests. This is a practice duplicated by numerous commerce sites. Any payment information you provide – such as credit card number – will never be stored in this cookie.

Additional Privacy Policy Details

There are areas in our site where only persons who provide requested personally identifiable information will be able to gain access to participate, such as 'My Account'.

We also may collect certain non-personally identifiable information while you are browsing the site, such as the type of browser you are using, the type of operating system you are using, and the domain name of your ISP (Internet service provider). This information is in no way associated directly with you.

Why do we collect this information and how do we use it?

Personal information you provide to us may be used to fulfill your requests for products, or be used to respond to your inquiries, or to communicate with you for customer service questions or project assistance.

We may use the non-personally identifiable information to improve the design and content of our site.

We will disclose information we maintain when required to do so by law. For example, in response to a court order or subpoena, or in response to a law enforcement agency's request.

Agents and contractors of Herrschners who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Notice. Agents and contractors of Herrschners are required to use information only to carry out the services they are performing.

Even though we take every appropriate measure to safeguard against any unauthorized disclosure of information, we cannot assure you that personally identifiable information we collect will never be disclosed in a manner inconsistent with this Privacy Notice. Inadvertent disclosures may result, for example, when third parties misrepresent their identities in asking the site for access to personal information for purposes of correcting possible factual errors in the data.

We will not use or transfer personally identifiable information provided to us in way unrelated to the ones described above without also providing you with the ability to opt out of these unrelated uses.

Collection of Information by Third-Party Sites, Advertisers and Sponsors

Our site may contain links to other sites whose information practices may be different than our own. If you visit these third parties sites, please consult their privacy notices, as we have no control over information, submitted to, or collected by third parties.


Why do we use Cookies?

Any telephone numbers you provide will be used solely for customer service questions or project assistance.


Ordering online is Secure at Herrschners.com

We use the latest technology to ensure the security of your credit card information. All pages within our checkout process and areas containing personal information – such as My Account – are secured using SSL (Secure Socket Layer) technology, which encrypts data between our computer and yours. By utilizing SSL, all sensitive information you provide during the checkout process – including credit card and address information – is encrypted while traveling the Internet.

Keywords: Cookies, credit card, Customer Service, Personally Identifiable Information

Other products and services from Yarnsale


Department 71™ Department 71 Ooh La La

If you are dissatisfied in any way with your purchase, you may feel free to return unused merchandise for a full refund or exchange within 60 days. We’re proud to have helped crafters find the joy in their creations for over 100 years. Rush charge still applies to orders which qualify for free shipping. Keeping with this tradition, we guarantee you must be satisfied.