X-Treme Scooters | Shipping Information

By: X Treme Scooters  09-12-2011
Keywords: shipping

Updated 08-27-2010 We ship daily via UPS Ground, UPS Freight, Fed Ex Ground & Fed Ex Freight to the lower 48 states. Shipping costs are included with our dealer pricing to the lower 48 states. AK & HI ship by AIR at additional cost. We do not offer COD. Air Rates can be checked by calling our customer service department.We offer customer pick up's at our Tacoma Distribution Center & discounts are given.Large items that ship by freight include Free Shipping to the nearest freight terminal or to a business address. (Home businesses do not qualify as a business address)Home delivery of freight orders is $50 per order, not per item. We strongly suggest customers pay for home delivery of these large freight items unless they are prepared to drive to the nearest terminal and load / unload these large heavy items. A phone number is required by the freight company so a delivery appointment can be made.We ship 5 days a week. Orders placed before 1PM PST generally ship on the day ordered.We will e-mail you your tracking number(s) at 5PM PST on the day your order ships.

Shipments will originate from Tacoma Washington (Seattle Area) (See map below)
To track your UPS Ground shipment, or call 1-800-PICK-UPS (1-800-742-5877)
To track your UPS Freight shipment, click or call 1-800-333-7400
To Find a UPS freight terminal in your area,

Shipments will originate from Newton Iowa (Des Moines, Iowa Area) (See map below)
Only parts shipments come from this location

**Freight Shipping: Large motorcycles, electric bicycles, ATV's and mobility scooters & others are shipping by freight carriers strapped to pallets.

Expect all freight shipments to be sent by UPS freight or Fed Ex Freight with the exception of large shipments going to businesses (We choose the carrier for large shipments)**ALL Freight Shipments require the customers phone number. If we do not receive the correct phone number of the customer, the shipment will not be shipped or delivered. The carrier will phone the customer to schedule delivery to the door.**Freight palletized shipments going to New York City zip codes:
will incur a $100 service charge in addition to the $50 door delivery fee. Their is no exceptions for this fee as all freight carriers are charging $100 or more for these NYC zip codes.**Freight palletized shipments going to Martha's Vineyard Island zip codes:
will incur a $100 service charge in addition to the $50 door delivery fee for transportation on the ferry to the island. Shipments picked up on the mainland at the terminal are free.All shipments refused at any terminal will have the shipping costs billed back to the purchaser. Please be sure you or your customer is located near a terminal and has the capability of picking it up if they are not paying the $50 optional door delivery service option.

X-250290 620
X-140500 1100
XB-502 - XB-61048 105
XB-300Li - 305Li - 310Li100225
XG-505 XG-550125280
XM-3150 - 4000Li - 5000LiN/A52

X-Treme Electric Scooters Manufactures & Distributors Wholesale operates a large distribution center located in Tacoma Washington at the Port Of Tacoma. Due to our strategic location our products are shipped out daily and arrive to anywhere in the USA within a few business days.
The information in this article was current at 06 Dec 2011

Keywords: shipping

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X-Treme Scooters | Returns

Customer must initiate return shipment of the merchandise within 15 days of the purchase date.Preparing your product for Authorized R.M.A. return shipment. Refunds will not include our original shipping cost which was included in the purchase prices of the merchandise. Shipping damage must be reported to us within 3 days of receiving your shipment due to carrier policies. Customer is responsible for returning merchandise at their own expense.


Become A Scooter Dealer Or We Can Drop Ship Scooters For You

We handle all warranties, technical support and issues that your customers might have in the future, all you do is make the sale and then enter in your orders to us in our online system that will give you the massive price discounts others cannot see.We accept most all online businesses into our drop shipping program.