Mark is the VP of Sales at a technology company. He has several teams of inside sales representatives reporting to him.
His team was already familiar with some of the basic meeting software out there, but most had complaints about dropped calls, choppy video, and difficulties getting in. Individually, they’ve played with different tools for online meetings and he wanted to get them all on the same page so he could improve reporting and consistency.
After meeting with his team managers, he identified the following key goals:
- Something reliable
- Make sure it works with our other software
- A way to read engagement and body language
- Tools to make the conference interactive
Mark tested out iLinc and ended up selecting for several reasons. Starting meetings was easy, worked every time, and the video was clean. His representatives could manage and launch meetings right out of or . Last, with multiple video streams, everybody in the meeting could see each other. It was easy to tell when people were engaged or when they drifted off to check e-mail. Thanks to , online meetings are no longer an issue and now Mark and his team have another tool to close more deals.