vtiger CRM Training | vtiger CRM
Inventory Management, Help Desk, crm training
Online training helps you understand the features of vtiger CRM and reduce the time to implement vtiger CRM for your organization in a better way. This training is offered directly by the engineers working on the vtiger CRM project through an online desktop sharing software.
|We also arrange customized vtiger CRM Training based on your specific business needs. For more information please drop mail to: |
| Package || Duration || Fees || Topics |
| Basic Training ||2 hrs (Day 1) || || |
- Introduction & Overview of vtiger CRM
- Accounts & Contacts
- Activities & Calendar
- Reports & Dashboards
| Advanced Training ||2 hrs (Day 2) || || |
- User Management
- Data Import and Export
- E-mail Templates
- System Administration Tools
- Inventory Management
- vtiger CRM - Best Practices
| Help Desk ||1 hr (Day 3)* || || |
- Trouble Tickets
- Knowledge Base
- Customer Self-service Portal
| Outlook Edition ||1 hr (Day 3) || || |
- Installing Outlook Plugin
- Working with Tasks & Appointments
- Working with Contacts
| Office Edition ||1/2 hr (Day 3) || || |
- Installing Office Plugin
- Working with Mail Merge Templates
- Creating Mail Merge Documents
| Complete Package ||3 days: 2 hrs / day || || |
Overview & Installation + Advanced CRM + Help Desk + Add-Ons
* Basic Training is compulsory for all the participants. For example, if you are planning to participate in Help Desk or Outlook Edition training, you must complete the Basic Training before registering for the other packages.
** Training duration includes time for Questions and Answers.
- All training sessions are offered only in English.
- The format of the training is Online Web conference. Hence you must have an Internet connection with Multimedia supported Web browser (IE 6 is the preferable Web browser).
- To give equal importance to each participant, we are restricting the amount participants to a maximum of 5 per training session. The remaining registrations will be processed during the next immediate training session.
- You get a 30% discount, if you order for 3 or more participants.
, Help Desk
, Inventory Management