Vovici Professional Services l Services

By: Vovici  09-12-2011
Keywords: Management Consulting, Management Consulting Services, Data Integration

Rely on the experts. Our methodologies, services offerings and expertise ensure your success throughout the lifecycle of implementing a Voice of the Customer or other feedback program – with the ultimate goal of enabling an organization to transform its enterprise to a customer-centric organization.

Our knowledgeable experts are ready to apply their deep experience and enterprise feedback management expertise to any survey, campaign or research project you may have. Whether it’s Implementation Services you need or Management Consulting Services, we utilize proven methodologies and best practices to increase your return on investment.

Our services team can help you rapidly move from idea to concept to reality – on time and on budget!

Providing top-down Strategic Support

  • Customer Engagement Strategy Assessments
  • Business Transformation PMOs
  • Customer Engagement Process Establishment
  • Metrics Establishment
  • Feedback Methods and Procedures
  • Data Integration Planning
  • Integration with Contact Center and CRM tools
  • Custom add-on applications and utilities

Providing end-to-end Solution Implementation

  • Solution Implementation Planning and Management
  • Solution Design
  • Platform Configuration/ Development
  • Integrated Test Planning
  • Customized Roles-Based Training
  • Post Implementation Reviews
  • Customer Advisory Services

Keywords: business transformation, Data Integration, Engagement Strategy, Enterprise Feedback Management, Feedback Management, Implementation Planning, Integration Planning, Management Consulting, Management Consulting Services, Management Expertise, Planning Integration, Post Implementation Reviews, Tools Custom,

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