VoiceBridge Email Voice Message Forwarding for Nortel Norstar and Nortel BCM Users to increase business productivity

By: Voicebridge  09-12-2011
Keywords: Customer Service, software solutions

We've been listening to the mounting frustrations expressed by Avaya/Nortel Clients whose Norstar and BCM system Users aren't able to receive and/or manage their Voice Messages when they are not "at their desks". The delays in getting messages are bad for business, bad for customer service, and create a drag on the organization's ability to execute as efficiently as it can. As more and more staff are "mobilized", the problem becomes more acute.

You can address this constant frustration using VoiceBridge software solutions that work seamlessly, via a LAN connection, with your Norstar and BCM platforms, not altering them in any way. The software is reliable, easy-to-install, easy-to-configure, fully-supported, and comes with periodic enhancements, just like most other off-the-shelf computer software applications.

You'll increase productivity significantly, by responding immediately to important messages, and by enabling Users to manage ALL of their voice messages OnLine (Web), rather than allowing them to go "stale". 

Setup typically takes less than an hour without taking your PBX down at all.

Your Telecommunications Consultant/Supplier Can Guide You

Keywords: Customer Service, software solutions

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Other products and services from Voicebridge


Access VoiceBridge Software Solution Implementation Services through preferred Nortel Telecommunications Consultant, Dealer or Su

VoiceBridge will provide support to your VoiceBridge Solution Vendor for the most recent older version of the VoiceBridge Solution for a period of one year from the official release date of the current version. VoiceBridge provides comprehensive System Installation, Configuration, and Troubleshooting documentation services. VoiceBridge also delivers its solutions through experienced Telecommunications Consultant/Supplier Channels.


Features benefits target Nortel telephony platforms of the VoiceBridge Message Forwarding Solution for Nortel Norstar and Nortel

Manage ALL your Voice Messages without having to listen to them first. Fast response with one-touch call return on mobile devices. Low, fixed annual license fee, no extended time commitment. Significant staff productivity improvement, immediately. User-selectable SMS text message notification option. User can enable/disable Message Forwarding. Target Systems (Avaya / Nortel.