We are an innovative salon who values creativity, honesty, team work,
dedication and fun!
We need individuals who possess the same values as we do to train for
success.These opportunities are perfect for those who are are (a) experienced
colorist/stylist with a license looking to work with naturally curly and
natural textured hair (b) students attending beauty school interested in
gaining "real world" experience".If you fit the criteria above and are interested in joining our team, please
Urbanbella Salon is currently interviewing for the positions of part-time &
full-time consultants, stylist/colorist, and salon assistants.
We are here! A salon that does it right for curls,
kinks and waves. Our salon is the perfect fit for a stylist with pizzazz and
skill who is not afraid of highly textured hair! We are looking for a hair
designer with capabilities to perform modern coloring applications, cutting
techniques, and artistic styling at our Buckhead location. Our boutique salon aims to create a comfortable and relaxed atmosphere and
we are adding to our dynamic team to continue to foster this environment.
Our focus is to expand our creative, fun, diverse and stylish team to
deliver superior styling with a specialty in curls, kinks and waves, in
addition to customer service for our long wait list of clients.Requirements:
Must have 1 year minimum active salon experience cutting and styling curls,
kinks and waves or minimum 2 years experience as a professional Stylist.
Must have a Georgia Cosmetology License.Comments:
Urbanbella is a high profile salon and retail store that has been recognized
in the beauty industry as experts in curly, kinky and wavy hair. We have
been featured in Redbook, CosmoGirl, Upscale, Beauty Store Business,
American Salon and three times in the Atlanta Journal and Constitution just
to name a few!Fashion and styles are constantly changing and Urbanbella is dedicated to
continually educating all members of the styling team to ensure top customer
satisfaction and cutting edge design, techniques and styling. At Urbanbella
we value our Stylists as we recognize they set the tone for each customers
experience by providing an intimate expression of who we are. Paid Education and Training
Do you have a passion for beauty and beautiful hair?
We are currently seeking dynamic, self-motivated individuals who have a passion for hair. Urbanbella is one of the most vibrant and successful retails in the emerging textured hair market. The Retail Manager's primary responsibility is to drive customer service and sales through effective recruitment and development of Beauty Consultants and execution of merchandising and customer service standards. With extensive selling and product training, our Retail Managers, in partnership with their Beauty Consultants, practice superior selling techniques through advanced product knowledge and OUTSTANDING customer service. Our Retail Managers and their Beauty Consultants personally assist customers in customized hair care solutions and participate in the execution of special events/promotions to achieve personal and team selling and service goals. As a Retail Manager, you will be assigned to manage and develop the business of one of our prestigious retail locations. Your opportunities for career advancement are endless! Qualities we look for..
Customer service and selling priority
Drive to meet and exceed performance expectations and goals
Teamwork oriented with the ability to work in a learning environment
Can lead by example through strong leadership to create a positive selling environment through teamwork so counter meets or exceeds sales and Star Reward credit program standards
Excellent management and organizational skills - ability to maximize business-driving opportunities through effective management and execution of events and promotions
Ability to build and maintain strong vendor partnerships in order to maximize business results
Ability to develop and motivate others
Ability to utilize solid analytical skills to recognize and communicate business opportunities to Department Sales Manager, including deficiencies in basic stock, receipt of promotional items and identification of business driving opportunities
Flexible & dependable with a willingness and ability to enthusiastically step into whatever role is needed for the benefit of the team/counter and to work varying schedules including nights and weekends
Be able to effectively train, coach and develop new and incumbent associates; ensure counter participation at vendor training seminars
Have ability to foster a quality work environment through leadership by example, ongoing Associate recognition, timely resolution of Associate conflict and motivational tactics to drive sales and client development.
Demonstrate ability to build relationships with and influence others, including customers, Beauty Consultants, vendors and managers through effective and constant communication
Enjoy meeting and interacting with customers
Demonstrate an enthusiastic and positive attitude
Be able to work in a fast-paced environment, handle multiple priorities and quickly learn new procedures
Ensure the counter complies with all Loss Prevention control and compliance procedures seminars
Ensure compliance with all hygiene standards
The primary role of the Beauty Sales Consultant is to passionately educate and assist Urbanbella customers with managing and loving their curls, kinks and waves. This role is responsible for ensuring a superior customer experience by presenting hair care solutions via education, products and services offered at Urbanbella.Job Accountabilities
Provides welcoming, personal and professional service to all customers at all times while safeguarding the customer experience.
Assists customers in purchase of hair care products for curly, kinky and wavy hair using the Urbanbella Five Curl Care Steps.
Meets customer needs, offers product and service options, resolves problems with professional and knowledgeable customer service and with timely follow-up to customers.
Performs strand-test applications and Product Consultations according to Urbanbella standards (2 styling products at half-way point on section of hair) to show customer desired result and educate on proper application.
Ensures full customer satisfaction without unnecessarily referring customer to other staff members.
Demonstrates effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.
Assists customers in locating merchandise, takes special orders, phone orders, answers questions, performs gift wrapping or other special services, communicates policies on returns and exchanges.
Informs customers of available Urbanbella services, products, philosophies and special events.
Seeks opportunities to make an emotional connection with the customer and ensure they have an exceptional girlfriend experience.
Responds to customer e-mail inquiries and provide service and consulting needed to resolve customer needs.
Maintains friendly, helpful demeanor.
Meets individual responsibility for appropriate contribution to the team's goals in terms of service, sales and company objectives.
Performs all cashiering functions in accordance with department and company cash handling policies and procedures.
Uses appropriate verification procedures for credit card purchases.
Keeps sales floor neat, clean and fully-stocked.
Shelves new stock, informs buyers of fast- and slow-selling stock, maintains thorough knowledge of inventory.
Ensures merchandise is attractively displayed.
Assists with answering incoming calls and directing them to the appropriate person or department.
Complies with all company and department policies and procedures.
Performs other related duties and special projects as assigned or requested.
Books and confirms both salon and consultation appointments.
Assists Customer Experience team with customers.
Obtains all customer data for Urbanbella customer database.
Monitors for shoplifting.
Performs administrative functions as assigned.
Pleasant and friendly demeanor
A desire to serve others
A true love and appreciation for textured hair is a must
Excellent customer service disposition and attitude
Experience: 1-3 years of experience in beauty retail sales. Knowledge of luxury hair care lines a plus
Ability to take initiative and problem solve
Excellent verbal and written communication skills
Ability to present oneself as well as the company in a professional manner
Proficient in the use of a personal computer and corresponding programs
Interpersonal skills and customer service skills required
No Positions Available at this time