Career Opportunities

By: Urbanbella  09-12-2011

We are an innovative salon who values creativity, honesty, team work, dedication and fun!
We need individuals who possess the same values as we do to train for success.These opportunities are perfect for those who are are (a) experienced colorist/stylist with a license looking to work with naturally curly and natural textured hair (b) students attending beauty school interested in gaining "real world" experience".If you fit the criteria above and are interested in joining our team, please contact us.

Urbanbella Salon is currently interviewing for the positions of part-time & full-time consultants, stylist/colorist, and salon assistants.

We are here! A salon that does it right for curls, kinks and waves. Our salon is the perfect fit for a stylist with pizzazz and skill who is not afraid of highly textured hair! We are looking for a hair designer with capabilities to perform modern coloring applications, cutting techniques, and artistic styling at our Buckhead location. Our boutique salon aims to create a comfortable and relaxed atmosphere and we are adding to our dynamic team to continue to foster this environment. Our focus is to expand our creative, fun, diverse and stylish team to deliver superior styling with a specialty in curls, kinks and waves, in addition to customer service for our long wait list of clients.Requirements:
•Must have 1 year minimum active salon experience cutting and styling curls, kinks and waves or minimum 2 years experience as a professional Stylist.
•Must have a Georgia Cosmetology License.Comments:
Urbanbella is a high profile salon and retail store that has been recognized in the beauty industry as experts in curly, kinky and wavy hair. We have been featured in Redbook, CosmoGirl, Upscale, Beauty Store Business, American Salon and three times in the Atlanta Journal and Constitution just to name a few!Fashion and styles are constantly changing and Urbanbella is dedicated to continually educating all members of the styling team to ensure top customer satisfaction and cutting edge design, techniques and styling. At Urbanbella we value our Stylists as we recognize they set the tone for each customer’s experience by providing an intimate expression of who we are.• Paid Education and Training 


Do you have a passion for beauty and beautiful hair?

We are currently seeking dynamic, self-motivated individuals who have a passion for hair. Urbanbella is one of the most vibrant and successful retails in the emerging textured hair market. The Retail Manager's primary responsibility is to drive customer service and sales through effective recruitment and development of Beauty Consultants and execution of merchandising and customer service standards. With extensive selling and product training, our Retail Managers, in partnership with their Beauty Consultants, practice superior selling techniques through advanced product knowledge and OUTSTANDING customer service. Our Retail Managers and their Beauty Consultants personally assist customers in customized hair care solutions and participate in the execution of special events/promotions to achieve personal and team selling and service goals. As a Retail Manager, you will be assigned to manage and develop the business of one of our prestigious retail locations. Your opportunities for career advancement are endless!

Qualities we look for..
• Customer service and selling priority
• Drive to meet and exceed performance expectations and goals
• Teamwork oriented with the ability to work in a learning environment
• Can lead by example through strong leadership to create a positive selling environment through teamwork so counter meets or exceeds sales and Star Reward credit program standards
• Excellent management and organizational skills - ability to maximize business-driving opportunities through effective management and execution of events and promotions
• Ability to build and maintain strong vendor partnerships in order to maximize business results
• Ability to develop and motivate others
• Ability to utilize solid analytical skills to recognize and communicate business opportunities to Department Sales Manager, including deficiencies in basic stock, receipt of promotional items and identification of business driving opportunities
• Flexible & dependable with a willingness and ability to enthusiastically step into whatever role is needed for the benefit of the team/counter and to work varying schedules including nights and weekends
• Be able to effectively train, coach and develop new and incumbent associates; ensure counter participation at vendor training seminars
• Have ability to foster a quality work environment through leadership by example, ongoing Associate recognition, timely resolution of Associate conflict and motivational tactics to drive sales and client development.
• Demonstrate ability to build relationships with and influence others, including customers, Beauty Consultants, vendors and managers through effective and constant communication
• Enjoy meeting and interacting with customers
• Demonstrate an enthusiastic and positive attitude
• Be able to work in a fast-paced environment, handle multiple priorities and quickly learn new procedures
• Ensure the counter complies with all Loss Prevention control and compliance procedures seminars
• Ensure compliance with all hygiene standards

Job Summary
The primary role of the Beauty Sales Consultant is to passionately educate and assist Urbanbella customers with managing and loving their curls, kinks and waves. This role is responsible for ensuring a superior customer experience by presenting hair care solutions via education, products and services offered at Urbanbella.Job Accountabilities
• Provides welcoming, personal and professional service to all customers at all times while safeguarding the customer experience.
• Assists customers in purchase of hair care products for curly, kinky and wavy hair using the Urbanbella Five Curl Care Steps.
• Meets customer needs, offers product and service options, resolves problems with professional and knowledgeable customer service and with timely follow-up to customers.
• Performs strand-test applications and Product Consultations according to Urbanbella standards (2 styling products at half-way point on section of hair) to show customer desired result and educate on proper application.
• Ensures full customer satisfaction without unnecessarily referring customer to other staff members.
• Demonstrates effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.
• Assists customers in locating merchandise, takes special orders, phone orders, answers questions, performs gift wrapping or other special services, communicates policies on returns and exchanges.
• Informs customers of available Urbanbella services, products, philosophies and special events.
• Seeks opportunities to make an emotional connection with the customer and ensure they have an exceptional girlfriend experience.
• Responds to customer e-mail inquiries and provide service and consulting needed to resolve customer needs.
• Maintains friendly, helpful demeanor.
• Meets individual responsibility for appropriate contribution to the team's goals in terms of service, sales and company objectives.
• Performs all cashiering functions in accordance with department and company cash handling policies and procedures.
• Uses appropriate verification procedures for credit card purchases.
• Keeps sales floor neat, clean and fully-stocked.
• Shelves new stock, informs buyers of fast- and slow-selling stock, maintains thorough knowledge of inventory.
• Ensures merchandise is attractively displayed.
• Assists with answering incoming calls and directing them to the appropriate person or department.
• Complies with all company and department policies and procedures.
• Performs other related duties and special projects as assigned or requested.
• Books and confirms both salon and consultation appointments.
• Assists Customer Experience team with customers.
• Obtains all customer data for Urbanbella customer database.
• Monitors for shoplifting.
• Performs administrative functions as assigned.

Job Qualifications
• Pleasant and friendly demeanor
• A desire to serve others
• A true love and appreciation for textured hair is a must
• Excellent customer service disposition and attitude
• Experience: 1-3 years of experience in beauty retail sales. Knowledge of luxury hair care lines a plus

• Ability to take initiative and problem solve
• Excellent verbal and written communication skills
• Ability to present oneself as well as the company in a professional manner
• Proficient in the use of a personal computer and corresponding programs
• Interpersonal skills and customer service skills required

No Positions Available at this time

Other products and services from Urbanbella



Our store is located in Buckhead at 141 W. Wieuca Road, Suite 202A, Atlanta, GA 30342. Buckhead Salon and Retail - Winter Hours. Our Store Do you have a store location.


Urbanbella University

Urbanbella Return Policy: Please be aware that all sales are final and registration fees for classes cannot be refunded or exchanged for future classes. This session will teach you how to choose the right products for easy styling and the best and quickest application. Come and observe as we show you how to reduce frizz, elongate your curls and implement lasting styling techniques.


Booking Appointments at Urbanbella

The store that brings you the best in curly, kinky and wavy hair products is now offering cutting, coloring and styling services for curls, kinks and waves. We are excited to announce that Urbanbella is now offering styling services.



Will help you determine what products best fit your styling and hair care needs, demonstrations on how to accomplish your own styling at home and of course the opportunity to ask our curl experts all of your questions. Our early October Bella Quick Tips provided information on the best ways to use your Miss Jessie's products- with a special demonstration of Finger Styling and Shingling by Urbanbella® founder/CEO & CurlyGirl.