Workplace organizations remain under pressure to improve energy efficiency and reduce operating costs while they deliver high quality services. To meet business, financial and customer requirements, maintenance organizations need to manage maintenance services with an approach that improves the efficiency of assets, increases the effectiveness of resources and improves the execution of maintenance processes.
TRIRIGA Operations suite automates demand and planned (or preventive) maintenance services and improves service provider management to reduce the cost of maintenance services. TRIRIGA Operations' facility assessment tracks and evaluates buildings and assets deficiencies and environmental opportunities to improve the condition of real estate assets.
TRIRIGA Operations improves the performance of service providers within and outside the organization. TRIRIGA Request Central and contact center expedite the capture of services request information. Automated duplicate request processes and embedded knowledge management improve cost avoidance within service initiation and minimize unnecessary service provider dispatches. TRIRIGA Operations automatically routes corrective and planned work tasks to service providers based on service assignment rules defined within service level agreements, warranties and real estate leases to increase the efficiency of task assignments.
TRIRIGA Operations reduces maintenance costs through a threeway match between service contracts, completed work tasks and vendor task invoices. TRIRIGA Operations tracks service level agreements and warranty contracts with automatic notifications on renewals and expirations as well as automated service assignment of work tasks. Task invoices automatically determine the preferred payment date to maximize payment discounts and reduce overall expenses.
TRIRIGA Operations' facility assessment improves the asset value of an organization's real estate portfolio. Facility assessment captures facility, building system and asset deficiencies as well as opportunities to improve the environmental impact. TRIRIGA Operations summarizes the deficiency costs based on an optional TRIRIGA Connector for RSMeans and calculates the Facility Condition Index and Green Condition Index for each building. Embedded capital planning analysis provides configurable multi-year financial and risk impact of deficiencies and planned replacements.
TRIRIGA Operations evaluates the required investment, cost savings, carbon reduction and return on investment of each opportunity using embedded ENERGY STAR® calculations. TRIRIGA Operations provides automated processes that generate planned work requests and capital projects to manage the remediation of deficiencies or implementation of environmental opportunities. Upon completion of the generated tasks within the project, TRIRIGA Operations automatically updates deficiencies as completed and recalculates buildings' Facility Condition Index.