Touchstone Wireless - Services - Keep the World Connected, Profitably

By: Touchstone Wireless  09-12-2011
Keywords: Recycling, supply chain, Asset Management

Asset Management & Recycling

Make time-critical decisions about your company's assets through our customized and fully integrated IT solutions. Track order fulfillment, repairs, warranty processing status or any other point in the supply chain using web-based applications that are at your fingertips 24/7. You will have the confidence that your quality standards are being met and real-time reporting that allows you to share the data points you want.

Turnaround damaged devices quickly (5-10 days based on program requirements) with Touchstone's ESD-controlled repair stations and OEM warranty claims management. Our superior flow rates for level 2 and 3 repairs is trusted by more than ten OEMs and two of those look to us for additional level 4 certifications.

Maximize profitability from your devices with our efficient triage techniques, which provide high volume sort, grade and fault classifications. Whether your needs involve kitting, packaging, software provisioning, direct fulfillment or a range of other customized services, Touchstone Wireless has developed proprietary methods of asset handling to ensure you gain maximum value.

Meet and/or exceed the quality standards you set with Touchstone's real-time tracking and 100% inspection of all phones processed - to the ESN and operator level. We manage and document every step of the process and provide reporting and root cause analysis so you can make critical decisions about your assets. You can be sure that your devices are treated with the utmost care because Touchstone conforms to current ISO protocols and provides on-going training and certification for our facilities and personnel.

Salvage the maximum value for end-of-life and returned devices and accessories with minimal impact to the environment. Touchstone's global network of sales and distribution channels enable you to restore, resell or recycle with ease. Clear out your excess inventory and access the tools that provide full visibility into your resale and recycling programs.

Keywords: Asset Management, Recycling, supply chain