- Free updates to your software when a revision is released within the contract period.
- 12 months of technical support via telephone or e-mail.
If you are dissatisfied for any reason during
the first 30 days after you purchase a TimePilot hardware product (TimePilot Extreme and Vetro, iButtons,
iButton Receptor, etc.) from TimePilot Corporation, we will refund the purchase price if you return the product to us, freight
prepaid and insured for the value of the product. If you choose this option, we hope that you will take a few
minutes to help us understand why. Please be sure to call us for an RMA (Return Merchandise
Authorization) number before returning the product. Please note: TimePilot
software-only products such as the and
can be exchanged if the disk
is defective, but we cannot offer refunds on software. We do offer a . We can be reached at
*Notes: The money-back guarantee and warranty are void if the system is returned in a damaged
state for any reason, including damage that occurs because of failure to follow installation instructions. If
you choose to use your own cable to connect the timeclock station to your PC, you could damage your system and
will void all guarantees and warranties, express and implied.