Voice Over IP (VOIP) | The Network Center

By: The Network Center  09-12-2011
Keywords: phone system, Voice Over, Internet Protocol

Real Business Benefits!
    Focus on your business — not your phone system
  • No premises-based equipment to install, maintain, or occupy space
  • Administrators and users easily manage and control all communications features from any web browser
  • An End-to-End Secure and Reliable Solution

  • The Network Center delivers a High Quality, Reliable solution over its managed network
  • The Network centers network will automatically handle calls and messages during power outages. In case of disaster, employees can forward calls to home or mobile phones
  • Leverage Technology

  • Flexible infrastructure can grow as you grow
  • Existing phone systems can easily integrate into Hosted IP PBX - providing better support for home workers and satellite offices
  • Make TNCs’ Hosted IP solutioin the last phone system you will ever buy. Feature upgrades are done in the network - seamless for you
  • Easy Management and Administration

  • Tailor calling features to individuals or groups. Control call forwarding, SimRing, and call rejection through our web portal

UpgradeYour Communications Service

Are you ready to upgrade your communications solution? The Network Centers hosted IP solution brings a big business phone system to you at a lower Total Cost of Ownership than what you''re currently paying, and is easy to manage. Using the breakthrough technology of Voice over Internet Protocol (VoIP) over The Network Centers state-of-the-art network, you can efficiently use one connection for all your communications needs. Don''t have the resources or the desire to purchase, set up and maintain your own telephone systems? The Network Center is the communications solution for your business.

Standard and Premium Service Levels

Whether you''re a small "mom ''n'' pop" shop or a growing small/medium business, we have the right solution to fit for your company''s needs. Our standard Hosted IP PBX service delivers you a powerful, full-featured, business-class phone system without the cost and hassle of having an on-site PBX. Standard calling features include Shared Line Appearance, Multiple Appearance Directory Numbers (MADNs), Call Pick-up Groups, Music on Hold, and Short Code Dialing.

Premium Hosted IP PBX service adds additional communications capabilities to our standard offering with features such as Unified Communications, Auto Attendant, Remote Worker support, Automated Call Distribution (ACD), and more.

With Hosted PBX Service, get the features you really need

Hosted IP PBX service delivers you the power of a PBX over your company''s existing T1 line or broadband Internet connection. All you need at your business locations are the business phones that operate over your business LAN (and we provide those!). Bundle our Hosted IP PBX service with any High Speed Internet service and save money on our fully managed service.

Features of our Standard Hosted PBX service include:

  • Web portal for do-it-yourself changes and feature activation and management
  • Caller ID, including name and number
  • Call forwarding
  • Call transfer
  • speed dialing
  • Find Me Follow Me
  • SimRing (up to 5 phone numbers, including cell phones)
  • Call hold, including Music on Hold
  • Attendant Console

Home or remote workers can easily connect into the main office system over their home broadband connection and enjoy all of the same features just as if they were sitting at a desk in the office.

Professional features, Ease-of-Use

IP PBX Hosting Feature

Benefit to You

Business Class Handsets Easy to use, integrated directory, simple adds/moves/changes
Business group dialing and short codes Quick-dial colleagues, including in other offices and external numbers
Call Pickup Groups Easily take calls for colleagues in your work group
Account Codes Manage costs on a Project or Department basis
Shared Line Appearance Lines appear on multiple phones with associated key
Great for small teams without a live receptionist
Call hold with music or messages Efficient use of idle time when callers hold
Custom announcements to promote your business
Attendant Console Receptionist can see who is on the phone and easily transfer
Web portal Delegated administration to easily control phone settings
Turnkey installation, training, and support A complete business class phone system support by our knowledgeable support staff
Unified Communications
Auto Attendant with dial-by-name directory Ensures effective call handling and projects a professional image
Adjust based on time-of-day, or enable during closed hours only
Multi-Line Hunt Groups (MLHG) Maximize customer service / support teams'' productivity
Desktop Assistant Improved productivity through streamlined control of all communications from the PC
Remote worker support Telecommuters become part of the main office system, improving communications and employee benefits
Company Wide Features
  • Web-based Administration
  • Auto Attendant
  • Automated Call Distribution (ACD)
  • Shared Line Appearance
  • Outgoing Call Blocking
  • Mandatory Account Codes
  • Selective Call Rejection
  • Anonymous Call Rejection
  • Screening List Editing
  • Toll Restriction
  • Find Me Follow Me
  • Business Group Dialing Plan
  • Special Intercept Announcements
  • Multiple Appearance Directory Number (MADN)
  • Multi-Line Hunt Groups
  • Music on Hold
  • Remote Worker support
Individual Station Features
  • Station-to-station intercom dialing
  • Do not disturb
  • Message waiting lamp
  • Attendant console (line state monitoring)
  • Call park / retrieve
  • Directed call pick-up
  • Short codes (group and personal)
  • Account codes (mandatory and optional)
  • Internal/external caller ID presentation
  • Distinctive ringing for internal/external calls
  • Call forwarding (unconditional, busy, selective, fixed)
  • Call rejection (anonymous or selective)
  • Automatic recall (AR) and callback (AC)
  • Call waiting (with or without caller ID)
  • Caller ID / calling name (delivery and blocking)
  • SimRing
  • SIP Call Forking
  • Find Me Follow Me (configurable via web portal)

We deliver the features your business needs in today''s competitive business environment!

Keywords: Internet Protocol, phone system, Voice Over

Other products and services from The Network Center


IP Business Trunking | The Network Center

Using a single connection for all your communications needs, The Network Center's IP Business Trunking can reduce the amount you spend each month on separate or statically allocated connections and provide you piece of mind with a simple, monthly operating expense. Because data capacity needs continuously fluctuate, IP Business Trunking from The Network Center dynamically allocates bandwidth on the circuit to adjust for heavy data demands.


Home/Office Telephone | The Network Center

With The Network Center's VoIP (Voice over Internet Protocol) you can now make and receive calls through your high speed Internet connection using your existing home phone. All you need is an Internet connection and The Network Center can deliver you phone service with more function and features than you can get from anywhere else. Call waiting (with or without caller ID.


Hosted Email | The Network Center

Their Tier 3 data center houses their network that is comprised of 64-bit Dell servers clustered for redundancy that connect to their EMC storage area network has no single point of failure and is disk clustered for redundancy as well. Through our partners at Exchange My Mail, we can supply our customers with a premium hosted e-mail solution at a fraction of the cost of purchasing and maintaining an e-mail exchange server.


Conferencing | The Network Center

Lock and Roll Call Conference Participants - For enhanced security and no interruptions, you may take aroll call of all conference participants and then lock your conference room once all participants are present. Take Charge of Your Conferences with Easy-to-Use Features Once in your virtual conference room, use easy-to-follow audio prompts and a host of features to take complete control of your conference.


Auto Attendant | The Network Center

Auto Attendant service from The Network Center offers powerful capabilities for meeting the needs of your customers, improving the productivity of your employees, and controlling costs. Flexible Announcement Presentation - Create different announcements and menus on demand - for outside business hours or during holidays.