Voice and Video IVR-Telesoft

By: Telesoft Technologies  09-12-2011

Voice and video IVR applications are integral to value added services and revenue generation for network operators. The delivery of rich content, interactive and infotainment services requires robust, scalable media processing resources.

Our IVR solutions support key technologies such as: VoiceXML, CCXML, SIP, ISUP and ISDN can be deployed in both legacy AIN / IN and next-generation IMS networks.

Flexible and with low entry-prices supporting rapid ROI, our voice and video IVR solutions serve over 170 million announcements each day to more than 120 million subscribers.

Existing legacy AIN / IN solutions can be replaced with our flexible, scalable platforms. These are fully compatible with IP / IMS networks allowing smooth migration to next-generation architectures and ensuring investment protection. Any application can be delivered to any network.

  • Color ring-back tone
  • Automated customer care
  • Call center screening
  • Infotainment services
  • In call advertising
  • Network announcements
  • Prepaid services

Open standards for fast deployment

Support for open standards such as VoiceXML and CCXML enables our customers to rapidly develop new services or port existing ones to our platforms. Once deployed, applications can quickly be modified and enhanced.

Interested? Want to learn more?

Other products and services from Telesoft Technologies


Abis and IuB Probe-Telesoft

The Hinton Abis and IuB probe is a passive monitoring solution that provides access to the Abis/Iub interfaces between BTS/BSC and eNodeB/RNC elements in cellular networks. Network independent technology allows the monitoring of information for up to 100% of subscribers on the network. No dependency on network equipment functionality. Capture signaling and bearer content.


Security and Intelligence-Telesoft

Our solutions for network security, intelligence and emergency service support enable the development of applications for: E911 / E112, public safety, fraud detection and billing verification, performance analysis, location based services, QoS monitoring, lawful intercept.


Deep Packet Inspection-Telesoft

By deploying the SIP & GTP Probe, the need for additional Deep Packet Inspection software is avoided. Quality of Service measurement and control.


Optical Ethernet-Telesoft

The PoS & SDH Extractor provides selective filtering on traffic, ensuring that only data of interest is passed to the processing engine. Auto-discovery hides network complexity from the processing engine, eliminating the need for knowledge of the core network. Quality of Service measurement and control.


SDH/ SONET Network Probe-Telesoft

Supporting SS7, SIGTRAN, and bearer channel monitoring across a wide range of interfaces, the SDH/ SONET Probe can be deployed in any network to provide reporting of calls, SMS and other network events. It supports interception of voice/ SMS data, provides the ability to monitor and filter signaling and generates comprehensive CDRs.