Systems Solutions - Accounting Technology Solutions

By: System Solutions Ns  09-12-2011

Our Services

Everyone claims to offer great customer service. At System Solutions we strive to provide a unique client experience by offering the following:

  • You do not need to register issues with a call center and then wait for a reply
  • Experienced accountants / consultants answer the phone and are ready to assist you right away
  • We connect directly to your site and provide support specific to your own configuration
  • The same consultants helping you with the implementation will provide the ongoing support
  • We strive to understand what you do and what you want in order to help you do it better
  • Even if out of the office, our consultants make best efforts to respond to issues the same business day 
We know purchasing advanced accounting software is a major investment and you do not want big surprises after the purchase. Far too often organizations are sold software based on flashy demos, only to find out after a huge investment in design, implementation and training services, that the software does not do what was expected. When possible, we work with you to “mock-up” a solution, proving the key requirements and benefits you are looking for, prior to you purchasing the software. As a result, you can try before you buy. 

Some additional services that we offer include:

  • Assisting in evaluating your needs and selecting software
  • Performing Proof-of-Concepts before you buy software
  • System design, implementation, training and on-going support
  • Integration services for SunSystems
  • Custom report writing using Actuate, Inside Out, Query & Analysis (Vision) & Microsoft Reporting Services
  • Reviewing how SunSystems is being used and how it can be improved
  • Custom training courses specific to your needs