SpeedyPin LLC FAQs » Products » Card Performance

By: Speedypin  09-12-2011
Keywords: Phone Card

What should I do if the quality of my connection is poor? (BXADQ)

What if my card's toll-free access number is busy or down? (DDKJB)

Please try dialing again. A toll-free number may be inaccessible when phone card switching equipment is being tested or upgraded. Such issues are typically short in duration and after a short while the toll-free access number will be accessible again.

Why didn’t my call connect? (MZZQG)

Keywords: Phone Card

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SpeedyPin LLC FAQs » Products » Policies

If a carrier is unable to provide a satisfactory remedy, customers must contact SpeedyPin within 30 days of the original purchase date to begin an inquiry. SpeedyPin makes no warranty of its phone cards with respect to incidental, consequential, or other damages. SpeedyPin's liability will not exceed the original purchase price of a defective phone card.


SpeedyPin LLC FAQs » Products » Rates

When calling most countries outside North America, it is typical for calls to cell phones to cost more than calls to regular telephones or "land lines.. International cell rates are determined largely by the receiving cell phone company but are charged to the caller. Most phone cards will give fewer minutes for calls to international cell phones.


SpeedyPin LLC FAQs » Products » Lost Minutes

If, however, you received fewer minutes than expected after using the card, please note that some cards have taxes or various fees. This could happen if the phone rings more then 4 times or equivalent to 30 seconds without a connection. Please review the product detail page for your card to view the cell phone rate. Carriers will consider this a connection and will deduct minutes for rounding.