The MarkeTel Pursuit™ - Advanced Telephony Server is a task-focused predictive dialer, designed and built for contact centers of all sizes, complete with the option to integrate with digital, analog or VoIP phone lines.
Installation is a snap that involves connecting the Pursuit™ to the managers computer via an Ethernet connection and plugging the operator stations and phone lines into the ports on the telephony card located at the back of the server.
Communication between the Pursuit™ and Prospector is accomplished over a TCP/IP network, giving you the option to have the Pursuit dialer on-site, or stored in a remote location.
The Pursuit™ predictive dialer is driven by Prospector, its controller software to complete the ultimate predictive dialing suite, increasing the performance of your operators and your contact center. Resources are pooled with all phone lines being shared with all operators optimizing your calling campaigns by maximizing your operators talk-time.