Lexcom - About Us

By: Lexcom Systems Group  09-12-2011

On-Demand

$299/mo

If you are looking for a low cost way of benefiting from IT automation, our On-Demand Server Plan is right for you. We include 24/7 service and event log monitoring and O/S patch managment, and are available at a discounted rate when you need support.

Professional

$299/mo

Our Professional Server Plan is the most popular and offers Unlimited Phone and Remote Support during business hours. Inaddition, we will cover User Account, File Sharing, Printer and Security Management within this plan — for unbeatable value.

Professional Plus

$399/mo

If you need after hours support for your mission critical server, our Professional Plus Server Plan will be your choice. Lexcom's remote support staff will be able to diagnose and remedy problems on your server before your doors open in the morning.

Premium

$499/mo

For the ultimate in “piece of mind” coverage for your server, the Premium Server Plan includes Unlimited Onsite Support (where onsite coverage exists) if required to get your server back up and running.

In addition to the four colre Managed Services Server Plans we can also extend our plan coerage to appplicatoins and other role related services wihin your environment.

Microsoft Echange Maintenance & Administration

We will monitor, patch, and act as your Virtual Exchange Administrator — handling managment of accounts and settings.

Backup Monitoring & Administration

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Major Database or Critical Application Support

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Virtualization Support

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Lexcom Endpoint Server Security

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The information in this article was current at 06 Dec 2011


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Other products and services from Lexcom Systems Group

09-12-2011

Assessment

Lexcom surveys your organization to determine its existing situation and business problem and identifies what would be required to solve that problem. This assessment examines your organization to determine if you are ready for change and identifies potential risk areas to be addressed. This service helps you reduce risk by identifying ways to break down your planned change into manageable stages.


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Cloud Services

Free support plan includes control panels and access points to your infrastructure and support in using the control panels so you can effectively manage your environment. Lexcom has partnered with NetApp, a leading unified storage vendor, to provide us with advanced snapshot and mirroring capabilities not carried by other providers.


09-12-2011

Onsite Managed Services

Professional service is aimed at the client who wants onsite incident identification, validation, and basic troubleshooting to take place before involving its technology staff in incident resolution activities, freeing staff to focus on higher priority tasks.


09-12-2011

Remote Managed Services

This service level provides basic incident handling for virtually any technology, from network appliances to application systems, and is targeted toward the customer that desires to offload its existing staff from initial incident identification and response by leveraging LMS monitoring and reporting capabilities.