Legal Information

By: B-sharp Music  09-12-2011

Purchasing, Shipping & Returns (User Agreement)

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Entire Agreement
Other than as specifically provided in any separate formal purchase agreement between you and B Sharp Music, these terms and conditions (this “Agreement”) apply to all of your online purchases from the website at (the “Site”) and may not be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and B Sharp Music.
By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon B Sharp Music until accepted by B Sharp Music. We reserve the right to refuse service to anyone. B Sharp Music will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.
Because prices, product descriptions, and availability can change quickly, B Sharp Music does not warrant the accuracy or completeness of the information provided on the Site.
At this time, Internet orders are paid for using PayPal. In addition to PayPal, for phone or mail orders you may pay by money order, Visa and/or Mastercard. Just call us at 1-306-757-2531 to place your order, or complete an online order and submit your payment. All non-PayPal orders are subject to a 10-business-day hold for payment clearance.
You can add or delete items at any time during the order process before you give final confirmation of the order. After your order has been submitted, you can still change the order by contacting B Sharp Music via or by phone 1-306-757-2531 as long as it has not already been shipped. Please note that once your order has been shipped, it is considered final and cannot be changed/canceled. If you need to cancel your order after you submit it online, please contact us immediately.
Some products may be limited to stock on hand and are offered on a first come, first served basis.
Separate charges for shipping and handling will be shown on your order form. Most orders received before 5:00 p.m. Central Standard Time, Monday through Friday, are shipped within 48 hours. Orders placed on Saturdays, Sundays, or holidays will be processed within 72 hours. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries. All items purchased from B Sharp Music are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier. For more information on our shipping policies, including rates, delivery times, and delays, please call us at 1-306-757-2531.
Taxes (Invoices and Shipping)
If applicable, a separate charge for taxes will be shown on the invoice. For all orders shipped to addresses within Alberta, British Columbia, New Brunswick, Newfoundland, Nova Scotia, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec and Yukon Territory, invoice totals and shipping charges are subject to 6% GST. For orders shipped to a Saskatchewan address, invoice totals and shipping charges are subject to 6% GST and 7% PST. For orders shipped to a non-Canadian address, invoice totals and shipping charges are not subject to Canadaian Federal and Provincial taxes.
All new products are sold with the manufacturer's limited warranty. The warranty period and service varies by manufacturer and product.
Returns will only be accepted within 30 days of your purchase. We must be contacted prior to you shipping a return to us. Unless otherwise stated or arranged, the Customer is responsible for frieght charges associated with product returns. Returns must include all original packaging, manuals and warranty cards. Customer must supply a copy of the original invoice. All returns will be inspected for wear or abuse, additional charges may apply. Returns after 30 days will NOT be accepted. No returns on special orders/non-stocks, discontinued or clearance items, software, harmonicas, drum heads, or sticks, turntable cartridges, bulbs, or tapes. B Sharp Music does not give cash refunds if you paid by PayPal. You will be refunded by a credit to your PayPal account (processed within 7 business days). Other Authorized returns will be at your choice, credited on account, exchanged, or B Sharp Music check (processed within 7 business days). Send your return to: B Sharp Music, 1530 Albert St., Regina, Sk, S4P 2S4, Canada
Resale or Export
You agree and represent that you are buying for your own personal use only, and not for resale or export.
The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived therefrom.

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