Customer Care and Support

By: Sigepo  09-12-2011

What does customer care mean to you? At SigePo, we strive to improve your customers experience with you, seamlessly providing a level of support well above that of your competition.

SigePo has an extensive background in providing technical support services for ISPs, MSPs, VOIP providers, and web hosts. However, we can help clients in all industries achieve a higher customer satisfaction level.

Some of the customer care we can adeptly provide to your valued clients:

  • General inquiries
  • Account activations
  • Applications/order processing
  • Billing inquiries
  • Change of address
  • Delivery status
  • Disputes handling
  • Missing, wrong and damaged goods
  • Payment processing
  • Product information
  • Reservations
  • Returns
  • Services support

Contact Sigepo

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Other products and services from Sigepo


Virtual Assistants

Up to half of your time is wasted every day, doing routine administrative tasks – setting up appointments, researching the competition, generating prospect lists, building presentations, writing reports. Let alone the time you spend interviewing to find the right person – you have to justify a big increase in sales to cover the costs of an on-site assistant.


SigePo Services

SigePo also does backoffice accounting, customer relationship management, business process consulting, even custom software development. - Inbound and customer service- – lead generation, appointment setting, direct sales.


Telemarketing and Lead Generation

Market Research SigePo is skillful at gathering information from your prospects and existing clients – finding product and service gaps, identifying your weaknesses and strengths, even informing the entire direction of your company. As a customer-oriented organization, knowing what’s on the minds of your target client is invaluable, and a competitive advantage.