Senior Sitters

By: Senior Sitters  09-12-2011
Keywords: Customer Service


Services

Senior Sitters mission is to help make life more comfortable for seniors and their families by providing only the most qualified and experienced caregivers for in-home care. The following is a partial list of the services we provide, which will be personalized to fit your exact needs and schedule. If you have special requirements, please contact us for a solution.

  • Nurses
  • Companionship & Personal Support Worker
  • Caregiver Relief
  • 24-Hour Service
  • Light Housekeeping
  • Picking Up Prescriptions
  • Running Errands
  • Medication Reminder &
    Assistance
  • Assistance to Medical Appointment
  • Playing Games / Reading
  • Providing Escort to Lunch/ Games/Meetings
  • Meal Prep & Clean Up
  • Assistance with Walking & Movement
  • Answering Door/Phone
  • Visiting Neighbours 
  • Assistance with Personal Hygiene
  • Maid  (Personal Cleaner)
  • In-Home, In-Hospital, In-Facility Care
  • And Many, Many More

THERE ARE DIFFERENT TYPES OF PERSONAL ASSISTANTS:

Companions and Homemakers are individuals who provide clients with companionship, housekeeping, cooking, shopping and errands.

Home Health Attendants (HHAs) provide personal care including grooming, bathing assistance and medication reminders. They also provide companionship, housekeeping, meal preparation and errands.

Nursing Assistants Registered and Certified (NARs/NACs) generally have more training and experience in assisting clients with a wider range of personal care needs.

WE VALUE OUR CUSTOMERS

A Personal Assistant will be selected to attend to our client's requirements. We provide our customized services for friends, families and seniors who are in need of care of know someone who does.

SAFETY & SECURITY

As an industry leader, Senior Sitters deeply understands your concern for the safety and security of your loved ones. We never hire anyone we would not welcome into our own homes. Each Senior Sitters employee undergoes comprehensive pre-employment screening that goes beyond the standard interviews and references. We conduct nationwide background, criminal, immigration status, and identity checks — along with competency testing to ensure trustworthiness. Because you care, Senior Sitters also conducts extensive customer service training and safety trainings for all our employees.

CARE PLAN

Senior Sitters works with each client to create an individualized care plan that pays attention to the things that are important to you. Your dedicated Senior Sitters Care Manager will take the time to get to know you to ensure that you are getting the help you want and need without any costly extras or inflexible packages.

Your Senior Sitters Personal Assistant completes your individual care plan checklist and conducts brief satisfaction surveys at the start and end of every shift to make sure that we consistently meet your care needs. Senior Sitters' staff is here to help because you care — and so do we.

 

“ Our helper from Senior Sitters is dependable, honest, cheerful and compassionate. She works efficiently and quickly. She is good at organizing.”

-Ray & Jean. B ( Toronto, ON)

Keywords: Customer Service