SciQuest : Services - services

By: Sciquest  09-12-2011
Keywords: Technical Support, management software, customer support

Automate the source-to-settle process with our software-as-a-service or SaaS procurement solutions. Our modular suite of applications help you dramatically reduce redundant tasks and maintain data integrity throughout the cycle of finding, acquiring and managing goods. The result? Higher efficiency, lower costs, more contract compliance and total spend visibility. SciQuest forms long-term partnerships with our customers based on mutual respect, trust and professional integrity. We are your partner from planning, through implementation, supplier management and ongoing support. Together, we will develop and deliver high-quality solutions that create measurable, sustainable value for both parties.

Implementation

SciQuest works closely with you to establish solid project organization and execute implementation plans. We combine supplier relationship management, eprocurement, and materials management software with a disciplined solution management approach. The result: an enhanced process that allows you to optimize project scheduling and delivery through a team approach - managing the costs of the total solution and minimizing ongoing support and maintenance costs.

Supplier Management

Comprehensive supplier enablement is critical to maximizing user adoption of your procurement system and increasing spend visibility. The SciQuest Supplier Network and our Managed Services ensure you have the suppliers enabled that end users want and improve compliance. It's a single convenient system to bring together maximum supplier content for your organization.

Support

SciQuest delivers a full-service customer support model that includes both functional (administration and supplier functionality) and technical support. SciQuest's Customer Support team offers you a high level of technical support services that increase the integrity and reliability of the solution throughout its entire lifecycle.

Keywords: Contract Compliance, customer support, Customer Support Team, managed services, management software, materials management, Procurement System, Supplier Management, Technical Support, Technical Support Services,

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