Oriental/Area Rug Cleaning - Sams Carpet Cleaning and Repairs

By: Sams Carpet Service  09-12-2011
Keywords: Customer Service, Rugs

All Types of Machine & Hand-Made Rugs
Persian, Karastan, Tribal, Turkish, Hand-Knotted, Braided, Etc.

We understand the value of fine rugs. With proper care and maintenance of these rugs they can be more than a household furnishing, they are a lifetime investment.

FrenchTown Rug Cleaning Co. recognizes different fibers, constructions, and types of rugs. We apply custom cleaning techniques and procedures that minimize concerned areas in all types of specialty rugs, while returning them to a clean and refresh condition.

We offer pick-up and delivery services or you can bring the rug(s) to our plant. See our


"Thanks for making my expensive rugs new again." -Rene B. Wentzville, MO

An Overview of our Rug Cleaning Process:

  1. Rugs are inspected with the customer for any concerns, size, and pricing.
  2. Rugs are examined and tested for color fastness to determine the safe cleaning method.

  3. Safe removal of any dry particles/soil in the rugs using the Rug Badger System.

  4. Rugs are safely hand cleaned using our unique cleaning technology process and equipment.

  5. The fringes are hand cleaned to restore the color and softness.
  6. Drying technique is performed in a humidity and temperature controlled room in our plant to give the rug fibers a soft, dry, and clean feel.
  7. Optional services can be applied:
    1. Moth Protection
  8. After the rug is dry, another inspection is performed to make sure the preferred cleaning results were accomplished. If the rug cleaning doesn't meet our satisfaction, we will repeat any steps of our cleaning process that may be necessary.

  9. Customer Service Representative will contact the customer once the rug is prepared for customer pick-up or delivery.

Keywords: Customer Service, Rugs

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