Remote Desktop Support (Please Note: Not Available at This Time)
I now offer Remote Desktop Support to customers who need a quick fix or assistance with a problem that may not warrant unhooking their computer and driving it to Lanark. Using a download from this website, customers can allow me to take control of their computer remotely and watch as I solve the problem. The download is extremely small (171KB) and does not install anything on the customer's computer. It runs when you allow it, and removes itself completely when finished. At any time the customer can choose to cancel the connection and does not have to worry about someone using it to access their computer in the future. A Hi-speed Internet connection is required to make this service available.
Rates are $40/hour, charged in 15 minute increments. Call Richard at 613-259-2553 to schedule a remote support connection and arrange payment authorization.
To begin the Remote Desktop Support connection, Please follow these simple steps:
Click HERE to begin download
When prompted to Save or Run, choose RUN.
In the application, double click Connect to Technician #1 to begin session.