Unique needs. Unique services!:
Identacall serves the unique needs of telesales organizations with an independent Third-Party Verification (TPV) service providing recorded verbal authorization of customer orders.
Identacall is a fully automated utility that enables you to safely and efficiently store and access your company's verbal contracts in one easy-to-access location using automated menus.
Access to your verbal contracts is simple. Using a telephone and your account number and PIN, you can review any verbal contract from any location, 24/7, by entering its unique contract ID number. And, at your discretion, you can supply your customer service agents, issuing banks or any other party access to the customer's order authorization by providing them with the valid account number and PIN.