Scheduling for Higher Education - implementation

By: Info Silem  09-12-2011

Infosilem has successfully managed more than 400 implementation projects of its modular scheduling solutions. The accumulated experience gained from all these implementations has led us to develop a complete and now proven implementation methodology that essentially positions Infosilem’s Professional Services as an extension of your scheduling operations.

We provide guidance and allow for hands-on experience at every step of your implementation project so that you acquire detailed knowledge of the software as well as a much greater appreciation of your scheduling operations.

We take pride in becoming an integral operative of your scheduling functions and in our ability to manage the implementation project to a successful conclusion. Our proven implementation methodology calls for the right personnel from Infosilem and the institution to embark on a joint venture from the very early project plan meeting all the way through to live support for the initial go-live run.

The result of our professionally managed implementations is a 98% client retention rate.

Our implementation plans include:

  • Project Management
  • Software Installation and Support
  • Scheduling Operations Review
  • Data Analysis
  • End-User Training
  • Systems Interface Analysis
  • Live Support

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