IQware - hospitality

By: Iqware  09-12-2011
Keywords: Property Management, credit card, Point Of Sale

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From quick service to high-end restaurants, lounges to bustling bars, gift shops to pro-shops, our integrated POS software combines performance with ease of use. IQpos streamlines point of sale management through highly reliable, scalable, effective and flexible tools to manage your entire operation.

The IQpos is designed for speedy processing of any purchases made. Transactions may be cash, credit or transferred to the room. Taxes are fully configurable. The modules include detailed and flexible management of inventory, products, pricing, discounts, costs, receivables and suppliers.  Receipts can be customized to your property.  For cost-efficiency, the IQpos may be run using a keyboard, a mouse or a touch screen terminal. Peripherals such as optic scanners, cash drawers and printers can also be used.


► Restaurant Management
► Retail Management
► Multi-Outlet Management
► Menu Management
► Table Management
► Quick Service


► Gift Certificate Management
► Inventory Control
► Reservation list management
► Time and Attendance


► Credit Card Authorizations
► Full IQpms integration including:
► End of Day automated export of revenues to PMS
► PMS Room charge
► PMS Room charge drill down


► Seamless room charge posting
► Fully functional for Room Service
► Inventory management
► Ingredient tracking
► Product cost analysis

Specifically geared towards increasing profitability, IQbanquet delivers a wide range of features to effortlessly control your group room sales and catering operations and increase staff and management productivity. Streamline event management from sales tracking to resource planning. Designed for the hotel industry, IQbanquet and its integration to IQpms, provides your sales and management team a suite of powerful tools to efficiently handle every aspect of your operation.


► Meeting Room Scheduling
► Guest Room Blocking
► Custom Letter Tool    
► Drag & Drop and Quick Plan Menus
► Resource Tracking
► Bar Control
► Cloning for Recurring Events/Functions
► Double-Booking Check
► Day, Week and Month Diary Views
► Contact Management
► User Defined Auto Traces, tags and check list
► Inquiry Wizard
► Pre Defined Per Person Packages


► Package Management
► Bulk Mailer Marketing


► Performance reports
► Custom menus
► Resource Tracking
► Contact Management
► Pre Defined Per Person Packages


► IQbanquet is fully integrated with the IQpms Property Management System

The IQware Spa Management System is a sophisticated, flexible and cost-effective tool designed to facilitate the managing of spa facilities with no limitations. This application enables resorts, properties and clubs to schedule and bill for the use of these facilities and resources in simple or complex combinations.


► Simple point and click scheduling
► Flexible operator scheduling by month
► Full Package Management
► Automated Wait List features
► Tracking of No-Show clients
► Appointment confirmation system
► Group Booking functionality
► Unlimited client service and history
► Pop-up notes for easy reminders
► Commission information and tracking
► Over 200 reports
► Customizable sales reports


► Gift Card/Certificate management
► Appointment Book
► Inventory Control
► Marketing
► Seamless Payroll Management
► Loyalty (Rewards) program
► Membership Management


► IQpms room charge posting
► Credit Card Processing


► Group Scheduling
► Flagging Customer Preferences
► Maximizing Resource and Locations usage
► Discount management
► Inventory Tracking
► Vendor Tracking
► Membership Cards
► Payroll Upload

Extends the power of the IQpms with the added functionality of IQware’s Quality Management System (QMS). Designed to help properties track and improve the quality of service at every point of customer interaction, minimize asset expenses, control life span of assets and manage maintenance and housekeeping employee workload. IQqms provides hotel managers and employees with the tools that will keep service standards high, improve guest satisfaction, and ultimately increase revenue.

The IQqms solution has many distinct advantages for all types of hospitality properties; assign and control different types of task such as corrective, preventive, guest service and much more.  Once assigned, know at all times the progression of the tasks per department.  The system also provides the ability to know the value of all of your assets and improve their life span.  Generate statistical reporting of the history of the assets and the maintenance done to each.  Management tools provide budget, purchase forecast and renovation information to accurately plan ahead.


► Management of corrective actions
► Management of preventive actions
► Multi site and building management
► Lost and found management
► Inspection management
► Recurrent task management
► Warranty control
► Suppliers and contractors management
► Task dispatching
► Work sheet monitoring
► Work expertise management
► Numerous and customizable reports


► Inventory transfer management
► Task Management via Pocket PC Integration or IVR Integration
► Requisition and Purchasing


► Optimized execution time
► Control your employee workload
► Reduce operation expenses
► Minimize expenses
► Maximize your equipment life span
► Control the quality of done tasks
► Valuable inter-departmental communication tool


► Pocket PC (Wireless)
► Pocket PC (Synch)
► Web Access
► Full integration with the IQpms Property Management System

IQcall is a module that tracks of the usage of various communication services in use at your property.  The flexibility allow for billing per client and per service.  IQcall is easy to install and simple to set up.  IQcall is accurate and efficient, integrates with client account and is a time-saving management tool.

IQcall allows you to measure and manage the actual usage of services controlled by the communications technologies in place. It frees you from mundane tasks like billing-related data entry and reconciliation of accounts. Once configured to your personal options, the program automatically saves data and generates the important reports you need.  IQcall is so easy to use that you’re not required to have previous knowledge related to telephony or programming.

IQcall supports most PBX (Dynamic Compiler) and offers various services such as: telephony, E-911, power usage control, direct guest billing, auto extension configuration setup, notifications, and much more.

Keywords: credit card, Point Of Sale, Property Management, Property Management System, Spa Management

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