Equipped with numerous features, Dial-Gate has continuously proven why it is a comprehensive VoIP softswitch solution. Its key features include:
Web-based administration – Intuitive and easy to use, Dial-Gate’s web interface is divided into several menus that help set up the system. Dial plans, gateways, customer accounts, call logs, and customer invoices are all accessible from Dial-Gate’s web interface, giving the administrator seamless control of Dial-Gate’s services.
IVR server – The Dial-Gate interactive voice response server offers an innovative media server with many practical features such as voice mail playback, authentication and authorization of call-through and callback type calls, and multi-language support.
Emergency 911 and E911 support – Emergency calls for IP Tone subscribers can be routed to emergency providers using a sophisticated algorithm that ensures that all emergency calls are properly processed.
Integrated billing – Dial-Gate comes with its own proprietary billing server that tracks all calls processed by the system. With a CDR generated for each call, Dial-Gate can automatically generate monthly invoices. Moreover the system administrator can set up customer billing plans that group a bunch of services together for one flat monthly rate.
Cost and Statistics reports – Cost reports can be easily produced to keep track of profits made, and statistics reports can be generated to summarize average call success rates.