Professional Services | Watch4net

By: Watch4net  09-12-2011
Keywords: Technical Support

Offering professional services, Watch4Net is committed to ensuring successful deployment of its solution, based on IT best practices and implementation methodologies. We also offer to continue partnering with you after go live, providing update training, consulting, implementing additional functionality, and developing tailored enhancements.

We rely on major technology partnerships with the market's leading players to continuously enhance our service offers and deliver the best-in-class infrastructure performance solution. Watch4net's professional services cover the full delivery cycle, including: consulting, analysis, implementation, customization, training and support. Our experts will help you to:

  • Evaluate requirements and possibilities
  • Use and customize the application in daily operations
  • Leverage the application to adapt to growing needs
  • Control project costs and timeframe

Watch4net's professional services are aimed to help its customers achieve rapid results and maximize business value for their investment.

Our implementation teams are composed of certified EMC SMARTS consultants and developers. We work with your IT team to set up and integrate the selected APG Software Suite. We provide our expertise at every critical step of the implementation process to assure the highest level of knowledge transfer at the project completion. In every project, we put forward a complete, customizable, and flexible range of professional services, including:

  • Business and technical audits
  • Solutions design, architecture and implementation
  • Integration with custom sources of data
  • Reports creation and customization
  • Certification and addition of new equipments
  • Products migration and upgrade
  • Full-time, in-house consultants

Watch4net provides a highly technical support during an implementation. Supported by their certifications on industry standards and experience on strategic projects, our team of consultants brings their expertise in IT security and networking best practices.

Whether you need expert help during the installation, configuration, or migration, our experienced consultants will guide you through every phase of the transition to our software, from gathering requirements and specification to project completion. We can assist your team with:

  • OSS project implementation
  • Resolve issues within the current installation
  • Develop API for external data imports
  • Creation of custom reporting needs
  • Elaborate dedicated training and coaching sessions
  • Security assessments
  • IP network engineering

The guidance of our consultants results in shared knowledge, skills, and on-going training for your team.

Keywords: Technical Support

Other products and services from Watch4net


Training | Watch4net

Watch4net APG's training courses apply real-world knowledge, drawing on areas of expertise that include product utilization, architecture design and third-party integration, security, deployment, troubleshooting, and product administration. Covers overview of APG Software Suite, prerequisite, architecture, installation, deployment and report customization + Additional Training Modules.


Technical Support | Watch4net

We are dedicated to our customers and their success, and are available around-the-clock to help you with any questions you might have. Watch4net delivers worldwide support from our headquarters in Montreal and from our offices in Munich, using two support plans. Extended support plan: Technical support by e-mail or phone 24/7 for a one year period.