The Genoa platform is a unique application that promotes real-time collaboration between brokers, underwriters, claim settling agents and shippers within a single hosted application to offer significant operational efficiencies and cost reductions in the management and administration of P&C insurance policies. The system is completely browser-based and is structured with a flexible core application that can be easily customized to the varied needs of different companies. The application is continuously evolving based on direction from its licensees, with expanded functionality and other enhancements added to the core application on a regular basis.
Genoa is fully multi-lingual, multi-cultural and multi-company and can be easily integrated into client extranets, B2B web sites and other existing systems through its web services interface. The colours, fonts, logos and all text in the application can be easily customized to offer each licensee a personalized, branded system where each user has access to the specific data and functionality that they are granted authority.
Genoa is structured as a series of integrated modules which can be mixed and matched with existing systems, legacy and new, to fit each insurer’s requirements. Used from end to end, Genoa is a comprehensive policy management solution comprising:
- Submission management
- Automated rating
- Referral workflow
- Policy administration
- Policy form issuance
- Certificate issuance
- Declaration processing
- Premium booking
- Billing and accounts receivable
- Claims management
- Third party distribution portal
- Reinsurance / co-insurance accounting
- Management reporting
In addition to a number of built-in standard reports, Genoa has a built-in data warehouse feature integrated with a cube-based business intelligence portal.