Relationship Intelligence Is the Key
MTP Software is a leading provider of CRM Solutions for Field Service organizations.
According to a Gartner study, approximately 42% of all CRM implementations collect
dust on a companyâs shelf due to a lack of user acceptance. The reason is simple:
users do not want to use another tool.. any other tool. The single greatest
challenge to CRM success in a Field Service organization is adoption.
MTP Software has revolutionized the CRM marketplace for Field Service
companies by removing the user adoption barrier: BRM Connections. BRM Connections
is a completely transparent client for Microsoft OutlookÂ® that links Outlook contacts,
appointments, tasks and emails to the BRM Server, providing firm-wide
visibility into client relationships.