Census provides out-of-the-box functionality for
Bug Tracking Software / Defect Tracking Software
Coordinating workflow in any development project involves more than just logging bugs. In addition to bugs, you need to track a
variety of project-related issues, such as tasks, feature requests, and change notices.
And beyond simply bug tracking and defect tracking,
you want to be able to link issues to the associated source
code in your version control system, so you know when and
why code changed.
You need to replace manual processes with workflow automation
so that bugs are automatically managed through their
lifecycle. And because development teams are not necessarily
centralized, you need to support distributed teams. And finally,
you need to close the loop with customers and track their
Census Bug Tracking software automates the
recording, tracking, and management of software and hardware
development bugs/defects. It integrates bug tracking
with version control to help you manage change throughout
the development process.
With Census Bug Tracking software, you can deliver higher-quality
products faster, reduce project costs, and improve customer
satisfaction. Census is Web-based, so it connects everybody
and provides a vital communications link - not only between
team members, but between you and your customers.
Support Call Tracking
Census includes project templates to record and track support calls from external customers.
Support analysts can log new calls; group leaders can review new calls and assign them to the appropriate analysts; and analysts can investigate, communicate resolutions to customers, and finally, close the calls.
Census allows you to combine call tracking and bug tracking. You can use a single
- Record and track support calls.
- Record and track development issues such as defects and feature requests.
- Convert closed support calls into development issues without having to log a separate issue.
Separate Web views are provided for support staff and for development staff. Each view exposes
the relevant fields for either call tracking or bug tracking.
Weekly Timesheet Web view
Timesheet allows you to record and track weekly timesheets. You can track employee time by project, holidays, vacation, and sick days.
The Requirements project helps in the painstaking task of gathering, documenting, editing, and communicating project requirements.
Bug Tracking Software, Defect Tracking Software, ..
Census is a fully customizable issue tracking system for call tracking, timesheets, enhancements, defect tracking, bug tracking and more.