Modules and Features

By: Interfacing  09-12-2011

All EPC modules have the same look and feel; while they are powerful and feature-rich, they are designed for simplicity for the business user. Processes and related information (roles, resources, assets, org. units, documents, risks, controls, rules, services, and master data) are stored as “objects,” so that all information is reusable and centrally managed for easy ongoing maintenance. Users simply associate one object with another as they model their processes – for instance, an application with a task or a resource with a role – and the system can then automatically generate multiple views of the object relationships, including Swimlane transitions, value-stream Flatmaps, and views for impact analysis.

Security, version control, approval cycles, subscriptions, RACI assignment, and general attributes apply to all objects, and administrators can also create custom, object-specific attributes. Once modeled, any process and all related information can be deployed to the EPC Workflow engine for end-to-end human and system-centric process automation. The Advanced Reporting module then allows you to track historical trends and monitor real-time data with customizable reports and dashboards.

  • Intuitive drag-and-drop process modeling
  • Visualize department, role, asset, and resource handoffs with automated Swimlane diagrams
  • Manage processes within a hierarchical framework and generate end-to-end value-stream views of company processes
  • Create process references to standardize frequently-used processes for simplified maintenance
  • Automatically generate customizable Process Books for detailed process documentation, SOPs, user guides, and audit reports

  • Model your organizational hierarchy and view flexible org. charts
  • Define roles and responsibilities with the RACI framework
  • Manage IT systems, machinery, and other assets
  • Sync resources automatically with Active Directory and leverage single sign-on for simplified user access and IT security management

  • Link documents directly to specific tasks and processes; open documents directly from hyperlinked process maps
  • Associate documents with any other EPC object (e.g. link job descriptions to roles or regulations to controls and rules)
  • Track and manage changes with the EPC’s version control and audit trails
  • Automate serial and parallel approval cycles
  • Manage security and permissions by group, role, or user
  • Utilize the EPC’s full-text search to locate any material linked in the EPC, including in documents stored and managed in external databases

  • Standardize rules and implement them directly on processes and tasks to enforce company policy
  • Document the source, history, and examples of each rule
  • Associate rules with their respective regulations for ongoing compliance tracking as requirements change
  • Determine rule type and model operations, definitions, and constraints
  • Deploy the Workflow module to automate your rules using EPC decision-table rules engine

  • Associate controls with risks to calculate residual risk and to determine priority levels for corrective actions
  • Reuse the same centrally-managed control to mitigate
  • Identify key controls; clarify objectives, determine COSO components, control frequency, and assertions
  • Assign ownership of controls with the RACI framework
  • Highlight key controls on process maps to communicate control objectives to end-users
  • Deploy the Workflow module to automate and monitor your control audits

  • Determine “Impact” and “Likelihood” values to calculate Gross Risk scores with the EPC’s Risk Matrix
  • Manage risks by type (financial, technological, environmental, etc.) and assign clear ownership using the RACI framework
  • Automatically calculate Residual Risk Scores and priority levels with controls linked directly to risks
  • Associate risks with processes and tasks to maximize end-user risk awareness

  • Define entity In / Out values
  • Specify discrete URLs to call web-services
  • Associate services with their respective applications and tasks
  • Conduct impact analysis to understand the effect of a change to a service on your processes
  • Deploy the Workflow module for service orchestration

  • Import database schemas from external applications/databases (ERP, CRM, Legacy, etc.)
  • Standardize and reuse data definitions across applications and eForms (Entities, Attributes)
  • Clarify the flow of master data across tasks and processes (inputs / outputs)
  • Drag-and-drop data definitions directly into the eForm designer for automated data binding
  • Transfer data definitions to third-party systems through industry-standard XSD

  • Execute in industry-standard BPMN
  • Robust, open, and scalable architecture
  • On-the-fly process editing for case management
  • Leverage PDF eForms to maximize end-user acceptance with familiar document formats
  • Use eSignatures to eliminate printing requirements and maximize efficiency
  • Integrate with e-mail servers for simplified user task assignment and completion
  • Leverage extensive trigger, timer, deadline, escalation, and error-handling actions
  • Complex rule execution with the EPC’s decision-tables / rules engine
  • Pre-defined integration-centric actions and web-services for simplified system integration
  • Maintain industry standards with XPDL and BPEL import / export
  • Advanced process metrics for increased visibility and better decision-making

  • Scheduled and / or event-driven automatic report generation for real-time monitoring
  • On-the-fly report generation with run-time data prompts and filtering provides audience-specific reports
  • More than 50 out-of-box reports and dashboards cover your basic business needs with no IT support required
  • Drag-and-drop report creation and customization designed for ease-of-use for non-technical users
  • Flexible PDF, XML, HTML, and Excel (CSV) outputs
  • Color-coded visuals of KPI, KRI, and KCI thresholds
  • Dashboards and reports with drill-down capabilities for both high-level views and specific detail for improved decision-making
  • Complex rule execution with the EPC’s decision-tables / rules engine
  • Centralized, secure, web-based access by user or role

Other products and services from Interfacing


Business Process Management Services BPM Services

We offer comprehensive product training and Process Training services designed to teach you BPM best-practices for process discovery workshops. Our range of consulting services will support you through the process lifecycle, from process discovery and design to automation and execution. Our range of training programs and consulting services is designed to help you implement and manage your BPM program.


Business Process Management (BPM) Software

Interfacing is a leading provider of Business Process Management software and tools that allow business users to model, map, and manage business processes and related knowledge. Our product line is designed for ease-of-use, and ranges from single-user desktop tools to multi-user enterprise BPM solutions to meet the needs of organizations of all sizes.


Process Simulation and Analysis

FirstSTEP® Simulator has been used by companies in the Finance, Manufacturing, Energy, and Life Science industries for process re-engineering projects and to increase business knowledge. It includes powerful statistical analysis tools and an integrated discrete simulation tool that allow the impact of potential process improvements to be assessed.


Free Process Mapping Software

The Free BPMN Modeler treats process knowledge mapped in Visio as centralized "objects," rather than as attributes, allowing users to reuse the information across processes and tasks within the Visio environment. All of the process data modeled in Visio with our BPMN Modeler can be imported into our BPM suite, the Enterprise Process Center® , where business users can manage, automate, and execute business processes.