Our three step approach consists of planning, implementation and deployment. During these stages, our team works with you to scope your business processes and needs, develop a detailed project plan that includes project goals, key milestones and deliverables, and ensure that ChainDrive is implemented into your business with minimal disruption to your daily operations.
Once the implementation is complete, our Professional Services team facilitates a smooth and seamless transition to ChainDrive Client Care, who will provide continued guidance as you discover the multitude of ways ChainDrive can benefit your business.
The ChainDrive client care team is comprised of system experts dedicated to providing you with exceptional service and support. Trained on the specifics of your unique implementation, their goal is to ensure your continued success and satisfaction with ChainDrive and our excellent Service. RMS Management Services are there to guide your business to success through efficiency.
Once you are live on the system, the ChainDrive RMS service support team goes the extra mile to ensure that you receive timely responses to all your support questions 24 hours a day, 7 days a week, 365 days a year. Together, our client care and support teams assure that your business continues to operate efficiently around the clock, all year long and well into the future.