Smart 24-Hour Field Service Support For Heavy Equipment Fleets - field

By: Esstrac  09-12-2011
Keywords: heavy equipment

With our fleet of fully equipped state-of-the-art service vehicles, ESS provides fast, efficient field service to customer job sites. Our emergency onsite service is available 24 hours a day, 7 days a week.

Your onsite experts

All ESS field technicians are factory trained and certified for heavy equipment service and repair. Our advanced training facilities and e-learning systems ensure that our technicians are fully up-to-date with the equipment models and technical bulletins.

Mobile technology

Laptop computers are an essential part of every technician’s tool kit, loaded with factory-supplied software for on-site diagnosis of any machine faults.

With direct access to OEM databases and support systems, ESS can ensure that our technicians arrive at your machine knowing what’s at fault and with the right parts in hand to complete your repair. Our wireless communications network provides easy access to factory troubleshooting resources to quickly identify base causes and resolutions onsite.

Keywords: heavy equipment

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Smart 24-Hour Field Service Support For Heavy Equipment Fleets - undercarriage

From our state-of-the-art electromechanical torque wrench to our track shop technicians with more than 35 years experience, ESS has what it takes to deliver the full range of custom undercarriage work for all types of crawler machines. ESS track shops are fully equipped with the specialized equipment, the parts and the know-how to complete every undercarriage job quickly and correctly.


Factory-qualified in-shop service for all makes of heavy equipment

More than 60 years of service experience plus in-depth factory training with the industry’s top equipment manufacturers makes ESS your best choice for expert service to your complete equipment fleet. Every ESS shop mechanic is an experienced factory-trained technician supported by continuous training to keep pace with the current manufacturers’ bulletins and troubleshooting reports.