9-1-1 Call Processing for Public Safety

By: Plantcml  09-12-2011
Keywords: call centers, Processing Solutions, Call Processing

Cassidian Communications provides 9-1-1 call processing solutions for emergency call centers with NG9-1-1 ready solutions for call processing, data management and analytics, and CAD and mapping. These robust technologies streamline and expedite call taker and dispatcher response efforts, as well as assist in facilitating preparedness and recovery initiatives for first responders.

Keywords: call centers, Call Processing, Call Processing Solutions, Processing Solutions,

Other products and services from Plantcml


VESTA DMS-100 Advanced central office-based telephony for today’s mission-critical call centers

The VESTA® DMS-100 call processing solution provides digital local exchange capabilities for 9-1-1 call centers located within five miles of a Central Office equipped with a Nortel Networks DMS-100 Switching System. The VESTA DMS-100 solution centralizes call center applications on an open platform for integration of telephony functions with mapping, incident tracking, radio, CAD, digital logging and third-party applications.


9-1-1 Call Center Equipment

Many of these products have achieved Joint Interoperability Test Command certification, among other important accreditations, enabling them to securely aid in homeland security, force protection and continuity of operations worldwide.