The web client
for remote operation
With C2 WebResource you can access the C2 Enterprise solution from any terminal equipped with a web browser. Useful to remote teams, as well as providing your customer support with better reactivity, C2 WebResource provides the main incident management functions in a simple and ergonomic interface. Highly secure, C2 WebResource does away with the need to expose terminals outside your organization's network and allows you to develop an SaaS architecture which suits your needs.
C2 WebResource allows you to avoid support and installation of the C2 Enterprise suite on non-critical terminals and offers more flexibility to your support team. Resources can hence have a quick access to the management of requests and tasks, clients handling, client history browsing, doing quick searches and looking up into the documentation, generating reports, managing inventory ..
✔ The advantages of SaaS
Whatever their equipment and localization may be, your support teams can use the whole C2 Enterprise
✔ Security : a major asset
To avoid exposing your organization's sensitive information, access and communication with C2 WebResource is done securely, with strong authentication mechanisms.