Planet Group Inc. Acquire360 : Managed Services

By: Planet Group  09-12-2011


Planet Group Inc.’s Managed Services option frees our customers from the technical operation of the application by providing a support package of services 365 days a year, 24/7.

Our Managed Services provides customers the option to make use of Planet Group Inc.’s experienced operators and technical experts and, if needed, the facilities to run the application. Staff will execute, monitor and verify daily batch cycle processes ensuring that production batch cycle issues are resolved promptly and accurately. Planet Group Inc. staff will also undertake the delivery of funds transfer and settlement files and ensure they are processed within acceptable windows.

For clients who manage their own processing operations, Planet Group Inc. provides a 24 hour help desk for production support problems.


Other products and services from Planet Group

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Planet Group Inc. Workpoint : Case Studies : Contract Management Automation

Before implementing Workpoint, the contracting system was largely paper-based, and every job that was contracted required a stack of documents to specify the requirements, authorize the work and arrange payment. The Contract Automation System was designed around Workpoint to automate process management to guarantee that only work required is performed, and that required work is performed to policy.


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Planet Group Inc. Acquire360 : Professional Services

Services may include project management, a pre-installation readiness evaluation, application and system installation, systems integration assistance, construction of conversion plan, testing assistance and post-production support.