On network monitoring. Measure your downtime - services

By: Pingdom  09-12-2011

Pingdom feature tour

Pingdom makes it easy for you to monitor the uptime and response time of your websites and servers on the Internet. Here is a quick tour of some of the features.

Configure checks and alerts

Choose what you want to monitor and how to get alerted

1) Select how often you want us to perform tests: every 1, 5, 15, 30 or 60 minutes. 2) Available check types are HTTP(S), TCP port, Ping, DNS, UDP, SMTP, POP3 and IMAP. The HTTP Custom check type lets you fetch data from your own scripts. 3) Test target. The settings differ based on the check type. Optional settings offer more advanced options. 4) Send alerts to unlimited contacts. 5) Send alerts using SMS (texts) or email. 6) Specify how long the site/server has to be down before alerts are sent. 7) Make sure alerts do not go unnoticed by sending reminders. 8) Get alerts when the site/server is back up.

Configure contacts

Create contacts for those who should receive error alerts

1) Email address for alerts. 2) Cell phone number for SMS (text) alerts. 3) SMS provider to use (we offer three different ones to cover as many countries and operators as possible). 4) If the default SMS provider for some reason fails to deliver an SMS alert, we can automatically try using a different SMS provider to reach that contact.

Uptime statistics

View gathered statistics about your uptime

1) Select the time period you want to view. 2) There are graphs for both uptime and downtime. 3) Summary for the time period you are looking at. 4) List of all up and down states and their durations. Using the icons you can quickly view the check log and error analysis. You can easily filter this to only show downtime, and sort the list by for example date or downtime length.

Response time statistics

View gathered statistics about your response time

1) Response time graph for the selected time period. 2) Summary for the time period you are looking at, including the average, fastest and slowest response times. 3) Display response time per day or average per hour (useful for spotting daily trends, such as high load during certain hours).

Detailed information about performed tests

View all individual tests performed by Pingdom and their results

1) You can download the results in Excel format if you wish. 2) See every test that has been performed, including from where and the result. Errors are linked to an error analysis page for further investigation. 3) You can filter the list to easily trace differences. For example, you can decide to view only results from a specific location or test results with slow response times.

Error Analysis

Pingdom automatically performs additional tests to help you troubleshoot

1) The error analysis is triggered by a failed check and then performs additional test depending on the type of error. The analysis is always done from two locations to give added perspective. 2) Resolving of the host name to see that the DNS lookup is working. 3) A traceroute to help identify network issues. 4) The content is loaded (if possible) and saved to see the response (for HTTP checks, this includes the HTML page and the HTTP response header).

Alert history

You can view all alerts that have been sent to your contacts

1) View all alerts that Pingdom has sent to you, including alert content and which contacts the alerts were sent to. 2) You can filter the list to make it easier to find the specific alerts you are looking for (for example on a specific day to a specific contact).

Public reports

You can make your uptime statistics available on a public report page

1) When you activate the public report page you get a unique URL both to a summary page with (selected) checks, and each of those checks also gets its own public report page. 2) Visitors can see when the last test was performed and the current status (up or down). 3) Uptime and response time is available for each month, and also for each day of the month. 4) An all-time summary of the monitoring done to date.

1) Get an overview of all your checks or statistics for a specific check. 2) Emails can be sent daily, weekly or monthly. 3) Choose which contacts you want to send reports to. You can also enter email addresses manually if you want to send reports to people that are not in your Contacts list.

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