Services Overview - Phone Support Worldwide

By: Phone Support  09-12-2011
Keywords: Web Hosting, Technical Support, data logging

  • Web Hosting

    Customer Serivces 24/7

    Service Overview:

    Incoming Customer Services Calls for Web Hosting and Software providers.

    Types of calls we can handle:

    • Pre-sales queries
    • Order confirmation
    • Payments
    • Billing and invoice queries
    • Level 1 technical support
    • Support ticket generation
  • Receptionist Services

    Call Answering 24/7

    Service Overview:

    Incoming Virtual Receptionist Service for any type of company.

    Types of calls we can handle:

    • Information Relaying
    • Message Taking for Staff Members
    • Message Taking for Departments
    • Call Redirection to Staff
    • Call Redirection to Departments
    • Data Logging and Handling
  • eFraudCall Services

    Order Verification 24/7

    Service Overview:

    Outgoing Order Verification Calls for any type of company.

    Types of calls we can handle:

    • Verify Orders Placed for virtual items
    • Verify Orders Placed on eBay Auctions
    • Verify Orders Placed for physical goods
    • Redirect Calls to Customer Services
    • Confirming Delivery and Billing Address
    • Verbal Order Authorization Recorded
  • Keywords: call answering, data logging, Ebay Auctions, Technical Support, Virtual Receptionist, Virtual Receptionist Service, Web Hosting,

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    Other products and services from Phone Support


    Receptionist Services - Phone Support Worldwide

    Larger companies can easily afford to employ administrative staff to deal with phone queries, but small and medium-sized business often struggle to justify the expense, even though callers are much more likely to leave a message with a person than they are with a machine.


    eFraudCall - Outgoing calls - Phone Support Worldwide

    Does your business want to minimize fraud and order returns; but are unable to justify the overpriced monthly charges from companies and there inflexibility with regards order and tariffs. Customer has a query If the customer has a query or dispute regarding the order details the agent marks it "Referred" or can transfer it directly to a customer service number if provided.


    WebHosting LiveChat 24/7 Sales & Support

    We offer this service at such a cheap rate because we take a commission on any successful lead our agents create, making our representatives more financially motivated to ensure your visitors turn in to a sale. Stop paying live chat companies set-fees for sub-par service, PSW already provides you high quality phone sales, let us assist you with generating more sales directly on your site.


    International Telephone Numbers

    Having a local number in mutliple countries not only saves your customers money by calling non-international numbers, but also enforces a more local feel attracting more customers to your corporation. You have full control on your phone numbers, including configuring which service your number should point to, and what company the number should be assigned to.


    Web Hosting Customer Services - Phone Support Worldwide

    Using a reliable, experienced, webhosting customer service company allows you to have all your calls answered by a live professional customer services agent, at any time of the day or night. Phone Support Worldwide provides an experienced team of customer service agents that will Increase your client satisfaction, at a fraction of the cost of having your own in-house staff.