Customer Service Software - Parature Implementation Services

By: Parature  09-12-2011
Keywords: Customer Service, Service And Support

Getting an installed software product up and running is no picnic. With the Parature SaaS advantage, there's no software to download, no need to hire consultants, no extra hardware to buy. We'll take care of everything for you.

And as the only company dedicated 100% to on-demand customer service and support software, you might imagine we take serving and supporting our own customers very seriously.

First and foremost, we understand how your business processes work. And with an impressive implementation success rate, well above other SaaS and conventional project implementation success rates, we're all succeeding.

A Proven Process that Gets You Up and Running Fast

  • We'll determine how to best configure Parature's rich features and functionality to meet your unique use case and business priorities.
  • Our expert analysts will manage the project timeline start to finish to keep you on track for fully configuring your system swiftly and efficiently.
  • Our "train the trainer" model empowers your team to get up to speed in no time, guaranteed. We'll work with you to provide a thorough overview and complete the setup of Parature features based on your precise use case and requirements. Using Parature quickly becomes second nature.
  • We'll make sure if you're importing data from another system, the data you need is imported accurately and quickly.

Parature Implementations Spell Success Today and Tomorrow

You'll have access to the Parature Support Team plus ..

Keywords: Customer Service, Service And Support

Other products and services from Parature


Online Customer Service & Support Software

Your customers see just the support information pertinent to their products, and you ensure customers are making service requests based on their actual product ownership and SLA. Using Parature Product, we're able to accurately track products for specific accounts and contacts so we never have to question 'Did they pay for that?'" Civic Systems.


Customer Service Software by Parature

Parature Customer Service™ software integrates a customer,,, and a host of additional complementary modules in one dynamic, unified system that provides organizations with a comprehensive, way to meet the growing expectations of their customers.


Industries: Parature for Services - Customer Service Support Software

As a SaaS provider, we deliver our product suite over the Internet using a secure, scalable application and system architecture that requires no software downloads or IT help. Parature Customer Service™ software integrates the customer portal, knowledgebase and ticketing in one dynamic, tightly unified system that manages all your support needs.