Providing great service and support is getting tougher and more expensive. Competitive pressure
demands that you learn more about your customers, differentiate your customer service in a crowded
market, and meet the high expectations of a growing new generation of Web-savvy customers.
Only Parature is dedicated 100% to Web-based customer service and support software. Unlike point
solutions and add-ons to large CRM systems, we focus solely on first-class service and support that
gives your organization an outstanding, consistent support presence with a competitive edge.
Parature Customer Service™ software integrates a customer ,
, , and a host of
additional complementary modules in one dynamic, unified system that provides organizations with a
comprehensive, way to meet the growing expectations of
Parature Customer Service software lets you start simple and grow
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The Parature SaaS Advantage
No other organization has more experience delivering SaaS support. Fact is,
Parature provides the only true, on-demand 100% customer service software available.
There's no software to download, no need to hire consultants or send staff to special
training courses, no extra hardware to buy. You don’t even need to rely on IT at all.
We'll take care of everything for you, automatically, securely. All your maintenance and
updates are managed and implemented by Parature. A world-class hosting facility enables
99.5% uptime for every Parature customer. All data is safeguarded by state-of-the-art
security technology. Best of all, a Parature implementation is measured in days, not
weeks or months.
Parature is faster and easier to deploy, period.