Customer Service Software by Parature

By: Parature  09-12-2011
Keywords: Customer Service, Service And Support, Customer Service Software

Providing great service and support is getting tougher and more expensive. Competitive pressure demands that you learn more about your customers, differentiate your customer service in a crowded market, and meet the high expectations of a growing new generation of Web-savvy customers.

Only Parature is dedicated 100% to Web-based customer service and support software. Unlike point solutions and add-ons to large CRM systems, we focus solely on first-class service and support that gives your organization an outstanding, consistent support presence with a competitive edge.

Parature Customer Service™ software integrates a customer , , , and a host of additional complementary modules in one dynamic, unified system that provides organizations with a comprehensive, way to meet the growing expectations of their customers.

Parature Customer Service software lets you start simple and grow

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The Parature SaaS Advantage

No other organization has more experience delivering SaaS support. Fact is, Parature provides the only true, on-demand 100% customer service software available. There's no software to download, no need to hire consultants or send staff to special training courses, no extra hardware to buy. You don’t even need to rely on IT at all. We'll take care of everything for you, automatically, securely. All your maintenance and updates are managed and implemented by Parature. A world-class hosting facility enables 99.5% uptime for every Parature customer. All data is safeguarded by state-of-the-art security technology. Best of all, a Parature implementation is measured in days, not weeks or months.

Parature is faster and easier to deploy, period.

Keywords: Customer Service, Customer Service Software, Service And Support,

Other products and services from Parature


Online Customer Service & Support Software

Your customers see just the support information pertinent to their products, and you ensure customers are making service requests based on their actual product ownership and SLA. Using Parature Product, we're able to accurately track products for specific accounts and contacts so we never have to question 'Did they pay for that?'" Civic Systems.


Customer Service Software - Parature Implementation Services

We'll work with you to provide a thorough overview and complete the setup of Parature features based on your precise use case and requirements. We'll determine how to best configure Parature's rich features and functionality to meet your unique use case and business priorities. With the Parature SaaS advantage, there's no software to download, no need to hire consultants, no extra hardware to buy.


Industries: Parature for Services - Customer Service Support Software

As a SaaS provider, we deliver our product suite over the Internet using a secure, scalable application and system architecture that requires no software downloads or IT help. Parature Customer Service™ software integrates the customer portal, knowledgebase and ticketing in one dynamic, tightly unified system that manages all your support needs.