Maintenance and Support Services | PACIFIC IT LTD

By: Pacific It  09-12-2011

Maintenance and Support Services | PACIFIC IT LTD

What we do

We focus on your business needs. As a client of Pacific IT, you will have a dedicated account manager who is focused on working with you to design and deliver integrated, cost-effective, quality solutions to your business. By combining our highly qualified, accredited specialists with our industry-leading partners, we can work for you in the following areas:

Maintenance and Support Services

Is your staff spending all their time troubleshooting problems or chasing vendors when they could be helping to grow your business? Then leave the IT support to us. We have the expertise and organisation to look after your data-centre, servers, network, printers, desktops and telephony systems. We can also provide help-desk facilities to your users.

The benefits are,

  • Our SLAs (service level agreements) guarantee that your systems and data are available when you need them.
  • Our accredited and specialised staff have the expertise and experience to deliver this availability.
  • We are specialised in data-security and data-recovery, thus reducing the risk to your business.
  • Our vendor partnerships ensure we manage the vendor relationships in the most efficient manner.
  • Whether on-site, over the phone or by dialing in, our specialists deliver the solution in the most efficient manner.