TravelCenters of America | The one stop for all your travel needs | Truck Drivers - roadside repair

By: Travel Centers Canada  09-12-2011
Keywords: Roadside Repair

Roadside Repair

YOU BREAK DOWN. WE SHOW UP.

1-800-824-SHOP (7467)

24/7/365 Roadside Repairs
One Low Rate, Every Day, Every Hour

RoadSquad is a comprehensive roadside service program delivered by an experienced organization you can trust. 

RoadSquad Mission Statement:

Return a customer’s vehicle to service efficiently, effectively, and safely while minimizing their expeNSE.

The RoadSquad Program

  • Quick Dispatch Times
    Average dispatch time = 30 minutes
    Comprehensive Repair Services
  • Close Proximity to the customer
    Average distance to breakdown is less than 20 miles
  • National roadside repair system with central dispatch oversight
    Accurate and timely customer communications
  • Qualified, licensed Technicians
  • Service Trucks fully quipped and professionally maintained

The Pricing

One low rate, every day, every hour.

  • $95.00 per hour, $1.50 per mile*
  • Consistent Pricing 24/7/365
  • No Call Out Fees
  • No Premiums

The Repair Scope

  • Electrical (Alternators, Starters)
  • Out of Fuel
  • Brakes, Air Leaks, Lights
  • Tires
  • Diagnostics (Roadside Capability for all makes using mobile diagnostic equipment)        
  • Belts and Hoses
  • Jump Starts     

The Service Truck

400 trucks are staged and ready to roll at all times and their uptime is monitored daily.  The service truck is equipped with a focus on efficiency and all personnel are trained on equipment maintenance and safe operation. 

Truck features include:

  • 40 gallon fuel dispensing system
  • Tire safety inflation cage
  • Compressor unit with large air capacity
  • State-of-the-Art StartAll Unit

The Technicians

  • Over 3,000 qualified technicians
  • Technicians have access to 24/7 Master Tech Hotline
  • Most comprehensive training program in the truckstop industry

The Dispatch Center

  • The RoadSquad Center has qualified dispatchers that know the RoadSquad network, the trucking industry and can properly diagnose your breakdown.  
  • All calls are recorded.
  • Real Time access to all shop systems in the network.
  • Tracks all critical aspects of the repair, including dispatch, arrival and repair completion.
The information in this article was current at 06 Dec 2011

Keywords: Roadside Repair

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