Hosted Dynamics AX

By: Watserv  09-12-2011
Keywords: customer support, Cloud Computing, data center

WatServ's only business is providing Cloud Computing solutions for the expert operations of hosted Dynamics ERP and the related software that may extend the solution.  Our employees have over 20 years of experience running and supporting Dynamics. We fill the gap between the products and services provided your Microsoft Value Added Reseller (VAR) and your internal IT department. We act as an extension of your IT department by providing experienced IT resources without adding headcount.  Typically, we run Dynamics AX for half the cost of running AX internally.  We have many excellent reference hosted AX customers.

WatServ runs and supports more hosted Dynamics AX solutions than NAV and GP combined. We have AX customers from very small systems to systems involving thousands of AX users in dozens of countries. In fact, most of our AX customers have at least some international operations. Whether you buy your Dynamics AX licenses from your VAR in the traditional, perpetual license manner or as a service, WatServ takes responsibility for the management of all of the infrastructure and support software. This may include support for the integrations and inter-operability of MS Windows Server, MS SQL Server, MS Terminal Server, MS Hyper-V, Active Directory, MS Office, MS SharePoint, MS Dynamics CRM, MS Exchange, Blackberry, and all third party ISV products that extend the solution.

Our "High-Touch" customer support involves assigning several named experienced WatServ AX engineers to support every AX customer. End-users can use any of four methods for contacting customer support 24x7x365 worldwide. Customers enjoy the following benefits:

  • Secure Dynamics AX system - more data center security audits than any competitor
  • Lower cost - half the cost of running Dynamics AX on premise 
  • Reliable AX system - guaranteed uptime 
  • Conserves cash - no capital spending 
  • Low risk -  subscription pricing avoids any capital spending 
  • Flexibility - subscription pricing maximizes cost control 
  • Scalability - infrastructure increases as needed

Keywords: Cloud Computing, Computing Solutions, Cost Control, customer support, data center, Data Center Security, IT resources, Perpetual License, Security Audits, Subscription Pricing,

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