GRASP » Services » Business Process Refinement

By: Grasp Systems International  09-12-2011
Keywords: Patient Care


You think you've identified the roadblocks to optimum business performance, but can't seem to strike the right balance between patient requirements and skillful delivery of care within a particular unit or throughout the organization.


Often times, the key lies in a fresh, external perspective to help differentiate perceived problems and solutions from truly actionable strategies. GRASP can bring clarity to the picture by:

  • examining data from your facility's data sources including turnover rates, workload, admission and discharge rates, and supply delivery mechanisms;
  • conducting in-depth interviews of unit and management staff, as well as other disciplines who practice on the unit;
  • and observing work flow, systems, patient and staff interactions.

The results of this analysis will pinpoint:

  • strengths and weaknesses within each unit/department
  • impact of the physical environment
  • data relevance for decision making
  • usability and completeness of the documentation system
  • functional effectiveness of the organizational structure
  • operational system strength
  • effectiveness of unit leadership,
  • current information resources to monitor patient care and outcomes

Keywords: Patient Care

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