SELLBYTEL Group: Support

By: Sellbytel Group  09-12-2011

From helping individual users to complex IT management solutions, HELPBYCOM specializes in efficient support. We offer:

  • Help Desk solutions - First and Second Level Support
  • Service Desk solutions
  • Field Service

Our experts can implement specialized service desk models for any IT environment, eliminate vulnerabilities and even coordinate operational units. As the central point of contact for all IT issues,  our qualified specialists have the expertise to solve any problem at any time around the clock in any of 25 different languages – on location in person if necessary. And thanks to our unparalleled rate of resolution, HELPBYCOM can reduce downtime and increase the productivity of your employees.

Other products and services from Sellbytel Group


SELLBYTEL Group: Online Stores

Studies show that 85 % of all customers would be prepared to pay more for a product, if they felt the support was well up to scratch, and if they were able to enjoy a perfect buying experience. For this reason, we ensure the best available support for online store customers, and, by providing them with great service, give them reason to recommend us to other customers.


SELLBYTEL Group: Human Resources

With RIGHTHEAD, SMARTENGINEERS and AXENTO, the SELLBYTEL Group is able to offer specialized services and advice in all HR management issues, as well as manage and implement the complete recruiting process. As a result, our clients can leverage our candidate pool, our experience and our extensive expertise in the area of human resources. A battle for talent has broken out over the best specialists and executives.


SELLBYTEL Group: Service

All carefully honed over 23 years developing innovative, international offerings like. The SELLBYTEL Group offers the entire range of modern customer management services. Customized customer management is an essential part of any successful enterprise. With native language proficiency in up to 25 languages. Customer, Marketing and Managed Services.


SELLBYTEL Group: Sales

From taking over individual processes to outsourcing entire sales departments, LIVINGBRANDS can develop modular concepts for any client?s particular situation, even gladly assuming complete responsibility for achieving revenue-based benchmarks. Thanks to 23 years of experience, LIVINGBRANDS can develop efficient solutions for any sales strategy. We offer quantitatively driven solutions for the many challenges of modern sales management.


SELLBYTEL Group: Health Market Solutions

No matter whether they?re in RX, OTC or medical technology, medical advances are always accompanied by increased demands on healthcare industry sales and service experts. We can help our clients systematically tap into new market segments and target specific customer groups. We can complement direct sales, build customer relationships and even operate individual help desks.