Asset Control : Services : Account Managers

By: Asset Control  09-12-2011
Keywords: Asset Control

Asset Control’s account management group provides customers with an advocate and point of contact for all service needs. Established to ensure customer requirements are satisfied consistently, Asset Control introduces account management at the start of implementation to oversee the best interests of the customer.

Account managers also communicate product updates and enhancements on a regular basis to ensure customers have the opportunity to incorporate new functionality into their environments on a timely basis. In addition, account managers proactively solicit and forward customer feedback to Asset Control’s product managers for future product enhancements.


Keywords: Asset Control

Other products and services from Asset Control

09-12-2011

Asset Control : Products : AC Plus Modules

It contains a comprehensive and common securities, issuer and corporate actions data model to which vendor data is mapped using libraries containing thousands of mapping rules to standardize content and to normalize data for comparison and consolidation.


09-12-2011

Asset Control : Products : AC Invest

It also supports creation of consolidated data views in a way that allows non-technical staff to define different cuts of data to meet the needs of specific groups of downstream data users. With an interface familiar to anyone who has used Microsoft Office, AC Invest lets business users view, amend and report on reference data in the way they want.


09-12-2011

Asset Control : Services : Support

This allows customers to enter trouble tickets and enhancement requests at the same time, check the status of issues, and review frequently asked questions. Asset Control also provides a Knowledge Base of resolved issues, allowing users to quickly browse or search for specific topics. Customers can access our specialized customer-care-ticketing program through our online support system. Responsive program for day-to-day system support.


09-12-2011

Asset Control : Products : AC Plus

Its comprehensive data integration, enrichment and cleansing capabilities provide high quality, consistent reference and pricing data for cross-asset strategies, compliance, regulatory reporting and risk. Its flexible connectivity allows for rapid integration with other decision support tools, and is ideally suited to organizations seeking to provide a centralized data management service.


09-12-2011

Asset Control : Services : Professional Services

Based on our extensive experience with complex project implementations, we’ve developed a proven implementation methodology that provides well-defined implementation phases to ensure time-to-market and budget controls are met, and the implementation is smoothly and successfully performed. We gather all of the information required to successfully create a system prototype, technical design documents, and a timeline for implementation.